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Business Analyst Senior

Date: May 15, 2019

Location: Scarborough, ON, CA

Company: Scotiabank






Requisition ID: 61567


Join the Global Community of Scotiabankers to help customers become better off.


Contributes to the overall success of the Project Portfolio Management Technology group ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.


As part of the Project Portfolio Management team, the incumbent is responsible for providing ongoing support and detailed analysis for CA PPM to all supported units.  This includes responding to support calls/questions, user administration, data analytics, reporting and running/monitoring jobs.




  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.


  • Provide business support to all global units, including new and existing functionality, ad hoc queries, user training, and assisting with the design and implementation of systems enhancements.  This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately


  • Assist the Senior Manager by conducting research and analysis, and accurately and clearly defining user requirements and processes to assist in the resolution of highly complex, multi-faceted problems to meet the needs of the supported Line of Business.  This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis, which provides interim deliverables until a final production solution is created.


  • Perform data analysis and reporting for PPM functions.


  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.


  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


  • Champions a high performance environment and contributes to an inclusive work environment.




  • Knowledge of Project Portfolio Management tools required, specific knowledge of CAPPM preferred
  • Strong Business Analysis and data analytics skills
  • Advanced Excel skills (including pivot-tables, lookups, advanced formulas) and intermediate to advanced skill in the use of MS Word, PowerPoint, Visio is required
  • Proven customer service and support experience
  • Excellent verbal and written communication skills are essential.
  • Being fluent in Spanish (written and verbal), would be a strong asset.
  • Excellent organizational skills and the ability to manage multiple complex initiatives, multi task and shift gears based on priority changes
  • Ability to document process flows that support updates and changes to the tool, and document job aids / communication to the field

Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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