Execution Excellence Manager

ID de la solicitud: 257899

Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño.

Purpose

Lead the design and execution of sales effectiveness strategies that enable frontline teams to deliver superior performance and client experiences. Develop and optimize field operating models, ensuring alignment with segment strategies and distribution objectives. Drive the creation and implementation of sales enablement tools and resources that enhance productivity and conversion. Oversee the development and delivery of learning programs that build capabilities, embed best practices, and sustain a high-performance culture across all distribution channels.

Responsibilities

•Promotes a customer-centric culture aimed at deepening client relationships and leveraging the Bank’s broad network, systems, and institutional knowledge.
•Design and implement sales effectiveness strategies that enable frontline teams to achieve superior performance and deliver exceptional client experiences across all distribution channels.
•Develop, optimize, and maintain field operating models to ensure alignment with segment strategies and overall distribution objectives, driving consistency and operational efficiency.
•Create and deploy sales enablement tools and resources that enhance productivity, improve conversion rates, and support the execution of business plans at the branch and field level.
•Lead the development and delivery of learning programs focused on building capabilities, embedding best practices, and sustaining a high-performance culture within sales and service teams.
•Drive change management programs across omnichannel sales forces, ensuring successful adoption of new processes, tools, and behaviors. Act as a key enabler for transformation initiatives by fostering engagement, communication, and readiness among all stakeholders
•Drives operational excellence within the Distribution area by ensuring efficient execution and adherence to daily business controls. Maintains full compliance with regulatory and internal standards, actively managing operational, compliance, AML/ATF, and conduct risks. Responsibilities are carried out in alignment with the Operational Risk Management Framework, Regulatory Compliance Risk Framework, the International AML/ATF Manual, and Business Conduct Guidelines.

Requirements

•At least 5 years of experience in Banking or financial services enterprises
•At least 3 years of experience in Scotiabank, in any distribution channel sales force
•Expert level knowledge of the way distribution channels work
•Avance knowledge in projects development under the scrum and agile methodology
•Key skills: analytics and verbal and written communication, training and coaching frameworks
•Digital Skills
•Commitment to continuos learning
•Innovative
•Execution excellence
•Networker

Ubicación(s):  República Dominicana : Distrito Nacional : Santo Domingo

Dirección de trabajo: Av. Winston Churchill, Esq. C/ Ludovino Fernández, Santo Domingo, R. D. 

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

[En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.