Senior RDO Officer

ID de la solicitud: 214859

Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño.

Senior RDO Officer
L 4.1
Schedule: Monday to Friday 8:30am - 5:30pm / Saturdays 4 hours upon request

Purpose 

Contributes to the overall success of the Retail Day to Day Operations – Processing/Global Operations team in the GBS-DR ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Accountabilities  

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 

Champions a high-performance environment and contributes to an inclusive work environment: 

Contributing to the efficiency of the department / team and the overall profitability of the Bank by ensuring all operational requirements are met  

Providing service to our partners that is consistent with the Bank’s guidelines by taking full accountability for inquiries/concerns/complaints and resolving matters within established service level standards or referring to management in a timely manner when necessary. 

Performs an increasingly wide range of assignments 

Maintains sound knowledge of assigned functions, tasks, policies, procedures, and systems 

Works with limited oversight within established procedures and practices 

Performs verification activities of work completed by RDO Officer  

Provides support on completion of priority tasks or projects as assigned by management 

Maintain a level of flexibility in a changing environment  

Responsible for answering inquiries and resolving escalations from partners via email & telephone  

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 

Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.  

Champions a high performance environment and contributes to an inclusive work environment.  

Education / Experience

• High School diploma and a minimum of 2 years of relevant working experience  
• Basic Computer Skills, including common software tools (Microsoft Office products) 
• Working knowledge of the regulatory requirements within the financial industry is an asset (e.g.: Intralink Systems, FFT, Scotia Connect, AS400, CAU Automation, PEGA/WorkSmart, CIS, etc.) 
• Advanced English language skills 
• Experience posting transactions and system related to job. 
• Problem solving and organizational skills 
• Ability to work in a fast-paced environment. 
• Working knowledge of department functions and processes, an asset. 

Ubicación(s):  República Dominicana : Santo Domingo : Santo Domingo Este || República Dominicana : Santo Domingo : Santo Domingo Norte || República Dominicana : Santo Domingo : Santo Domingo Oeste

Dirección de trabajo: Zona Franca las Americas 

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

[En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.