Accounting Officer Reconciliation

ID de la solicitud: 232049

Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank.

Level 4.1

Schedule: 8:30 AM to 5:30 PM, saturdays 4 hours upon request.

Accountabilities 

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Customer Experience – Provide best-in-class customer service by:

a) Maintaining a high degree of relevant, up-to-date knowledge and understanding of appropriate processes and systems; including completing internal training to maintain expertise, and reviewing all News Items, Manual and Job Aid updates, and related publications;
b) Ensuring a consistent, excellent level of service is provided within Service Level Agreement commitments; 
c) Overcoming or working around obstacles that stand in the way of successful completion of difficult assignments and/or escalation of such;
d) Prioritizing work to help deliver an elevated level of customer focus.

• Operational Effectiveness/Improvement - Foster an environment that promotes quick, flexible and timely support, while mitigating risk by:

a) Efficiently completing daily activities, thus ensuring optimal fulfillment of branch support needs is being provided; 
b) Recognizing, and escalating to management, trends, problems and opportunities;
c) Assisting in areas requiring additional support due to unplanned activities;
d) Seeking information to resolve real, underlying needs of our customers/partners and assisting to correct problems to avoid future recurrences;
e) Providing insight, feedback, and recommendations on plans, tools, and processes and how they can be improved;
f) Prioritizing/monitoring one’s work and recommending changes to maximize the effectiveness of such;
g) Adhering to day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, the Guidelines for Business Conduct, and Privacy;
h) Achieving targeted outcomes through the maintenance of a strong focus on the task at hand and the desired results;
i) Understanding the Business Continuity Plan and contributing to its effective execution.

• Development - Effectively support an environment of high performance by:

a) Ensuring department and position accountabilities, objectives, and goals are understood; 
b) Participating in ongoing coaching and continuously looking for development opportunities;
c) Maintaining open lines of communication with management and team;
d) Contributing to an inclusive and safe work environment;
e) Being accountable and striving to achieve goals and objectives that align to Scotiabank’s vision/values/business strategy.

• Relationship Management - Maintain relationships with business line partners by:

a) Participating as active colleagues by working with manager in consultations with SSG units, branches, and business lines to resolve issues, remove roadblocks, reduce costs and improve services.

Education / Experience 

− Thorough listening, oral and written communication skills
− Expert organizational and time management skills
− Thorough knowledge of Bank policies, procedures, and regulations
− Thorough knowledge of branch services, products, and processes, and/or RSC or OCS processes
− Thorough knowledge of LAN/PC operations and systems (e.g. Pega, MS Office Suite, AS400, FFT, IRIS, and others) knowledge of operating procedures as it relates to financial returns and reporting
− Ability to work under pressure with constant interruptions
− Must be flexible in a changing environment 
− Post-secondary education in Accounting, Finance, Business, and/or Management an asset, with a minimum of 1-year relevant experience

#DRGBS

Ubicación(s):  República Dominicana : Santo Domingo : Santo Domingo Este

Dirección de trabajo: Zona Franca Las Americas 
 

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.

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