Title:  Quality Assurance Functional Associate

Purpose

Contributes to the overall success of the QA /Global Operations/ Canadian Banking Engineering in Bogota, Colombia ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives.  Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Assess UAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes.

• Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures.

• Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers.

• Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required.

• Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production.

• Transfer application and process expertise to more junior analysts within UAT; provide hands on training on systems, hardware, environment, product, standards, and methodology to test team members; coach, motivate and provide feedback on department and project objectives, conflict resolution, and team building to assigned staff

• Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews

• Maintain a thorough and current understanding of a broad range of assigned banking applications, UAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment

Education and Experience

•A degree in computer science, IT Business/Management or engineering related discipline is desirable,

•2-3+ years of demonstrable, practical hands-on experience as a QA functional.

•Proven work experience in software quality assurance.

•Strong knowledge of software QA methodologies, tools and processes.

•Experience in writing clear, concise and comprehensive test plans and test cases.

•Experience with writing simple or complex SQL queries for data validation

•Hands-on experience with both white box and black box testing.

•Hands-on experience with automated testing tools.

•Experience working in an Agile/Scrum development process.

•Experience with performance and/or security testing is a plus

•Demonstrable, practical hands-on experience using Jira

•Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively

•Ability to deal with ambiguity in a fast-paced environment while managing multiple competing priorities

•Results focused innovator, passionate about the success of the team

•Experience/knowledge of PEGA, Accounting principles, Success Factors, SAP.