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Title:  Supplier Management Specialist- North York




Requisition ID: 82737


Employee Referral Program – Potential Reward:  


We are committed to investing in our employees and helping you continue your career at Scotiabank.



  1. Management of assigned Suppliers:
    1. Liaison between Bank internal stakeholders and Suppliers to provide operational governance and oversight.
    2. Participate as subject matter expert and facilitate the research, development and implementation of requests for proposals, requests for information, and service level agreements for various projects throughout Scotiabank and its subsidiaries by having an in-depth knowledge of commodities, services, contracts, and industry best practices.
    3. Demonstrated project management capabilities by leading implementations of new initiatives and identify areas of opportunities for continuous improvement.
    4. Collaborate and build business cases and internal policy.
    5. Manage overall Supplier relationship with business units to optimize and drive value for the Bank.
    6. Lead Supplier review meetings (onsite or offsite), on a monthly, quarterly, or annual frequency to ensure compliance and governance to third-party risk management and procurement policy.
    7. Negotiate contracts and amendments to various contracts when required relative to pricing, deliveries, scope of work, financial and accounting requirements.
    8. Work closely with internal payables unit to ensure invoice accuracy, validation, and settlement.
    9. Proactively identify opportunities within assigned contracts in the areas of savings, cost avoidance, digitization, and process efficiencies.
    10. Continually support business units by identifying opportunities to leverage Supplier services.
  2. Be accountable for Supplier performance management, compliance, and governance:
    1. Analyze and develop Supplier dashboards to monitor service level agreements through key performance indicators, score cards, and spend analysis.
      1. Spot check invoice accuracy to ensure compliance to contracted pricing and report deficiencies to appropriate parties.
      2. Consolidate data to facilitate business intelligence for executive dashboards and make recommendations to drive senior management decision making.  
      3. Drive global compliance to internal policies and regulatory requirements.
  3. Provide a high level of communication and support:
    1. Respond, in a timely manner to correspondence from various lines of business.
    2. Prioritize issues based on risk exposure and monetary concerns, resolve accordingly and escalate where necessary to Bank management or external Suppliers at appropriate levels.
    3. Provide backup and support for all other Corporate Services Supplier Management Specialists and Manager in times of absence and/or special projects.
    4. Develop and maintain relationships with internal business stakeholders
    1. Manage record keeping:
      1. Maintain and keep current files on all assigned contracts, service level reports, requests for proposals, requests for information, requisitions, purchase orders and supporting correspondence in order to be readily available by all Supplier Relationship Management staff and senior management.
      2. Maintain up to date records and regular maintenance of internal documents on shared network as well as bank internal systems (e.g. SharePoint, VISTA Contract Management, Coupa Source2Pay)

5.   Stay current and maintain a solid knowledge base of industry trends with regards to technology, provincial and federal contract laws, best pricing practices, current Suppliers, their competitors, and environmental rules and regulations (i.e. Corporate Social Responsibility and Stewardship Canada) through regular meetings, trade shows, trade journals, related courses, seminars and networking.

Knowledge and Skills Required:

  • Working knowledge of project management to lead initiatives by analyzing, sourcing, contracting and monitoring Suppliers.
  • Ability to work individually or in a team, remote environment, and meet project objectives with designated constraints and timelines.
  • Self-motivated and work with moderate direction.
  • Robust computer proficiency and use of Microsoft Office Suite of products including MS Excel, Power BI, Word, PowerPoint, Outlook, Office365 and industry standard software platforms.
  • Thorough knowledge of contract creation and execution including terms, conditions, service levels common clauses, costing, and reporting requirements.
  • Demonstrated negotiation and problem-solving skills.

Must have a minimum of  three-five years progressive related experience in supply chain and or contract management, a post-secondary education (college or university) and working towards the Certified Supply Chain Management Professional Designation would be an asset.


Location(s):  Canada : Ontario : North York 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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