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Senior Accounting Clerk, Reconciliation (12-month contract) - North York, ON

Date: Feb 27, 2019

Location: North York, ON, CA

Company: Scotiabank



Requisition ID: 54711


Join the Global Community of Scotiabankers to help customers become better off.


The Senior Accounting Clerk Reconciliation is responsible for the accurate and timely processing of monetary transactions, the daily balance of day’s work to the KS system for all Visa Products, Scotialine and Student Loans, the reconciliation of subsystems and suspense accounts to the General Ledger, the timely and accurate investigation, resolution and disposition of outstanding differences, unpostable and rejected items and exception transactions.


Assist with the timely and accurate execution of daily operational activities by:

  • Acquiring and maintaining a good knowledge of Credit Card Products the regulations, policies and procedures governing them and the Bank’s accounting policies and principals.
  • Reconciling the day’s work, on line adjustments, Visa product input, incoming and outgoing interchange including unposted monetary transactions, chargeback and rejected items to the General Ledger.
  • Accurately and timely processing monetary and non-monetary transactions, corrections and adjustments.
  • Investigating and resolving exceptions, out of balance conditions, unposted and rejected items.
  • Reconciling General Ledger Suspense accounts in accordance with accounting requirements.
  • Reconciling Chargeback total processed through the Visa Interchange, to the total credited to the Cardholders’ accounts, and manually keying rejected chargeback items.
  • Researching unposted Branch entry payments, Cash Advances, reversals and advising Branches of disposition.
  • Maintaining regular and consistent follow-up on unposted and rejected items and clearing adjustments outstanding, ensuring that the items are cleared within the designated time frames
  • Gathering, verifying and recording daily volume statistics.
  • Promptly advising management of unresolved issues/outstanding differences
  • Demonstrate knowledge of day-to-day operations within the unit on Compliance, Anti-Money Laundering Compliance, and Privacy matters, and escalation of such; Understanding the Business Continuity Plan and contributing to its effective execution.


Ensure Customer Service is consistent with Scotia Service Standards, by:

  • Ensuring Customer Service Standards set out in the Service Level Agreements are consistently met.
  • Ensuring the timely and reliable investigation and resolution of exception items/differences and the prompt processing of required adjustments to Cardholders’ accounts or other Financial Institutions, in a manner that provides total satisfaction and minimizes potential losses.
  • Ensuring the timely investigation of and response to inquiries received from Branches, Contact Centers’’ CSRs, and Visa and other Financial Institutions.
  • Ensuring the timely escalation/upwards referral of unresolved/exceptions/differences.
  • Actively seeking opportunities to improve departmental processes and customer service.
  • Ensuring strict adherence to Guidelines for Business Conduct.


Participate in Departmental activities and actively promote Teamwork by:

  • Providing input and ideas on how to improve processes.
  • Sharing learning and insight with fellow employees
  • Demonstrating cooperation within and beyond own team.
  • Assisting in the training/cross training of fellow employees
  • Assisting when volumes, due to vacation or other absences demand the performance of other duties.


Promoting  a friendly climate, good morale and cooperation within and beyond own team or unit

  • Contribute to the overall profitability of the Bank by:
  • Identifying issues/processing deficiencies and recommending solutions.
  • Assisting with the implementation of processes/system changes.



  • Strong knowledge of Bank Accounting policies and procedures, and Visa/Visa International operating regulations.
  • Good knowledge and understanding of the Systems supporting the products serviced, i.e. Visa Interchange, KS, AS400, FFT and AFT systems.
  • Good communication/interpersonal skills,
  • Good organizational. Analytical/problem solving skills

Location(s):  Canada : Ontario : North York

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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