Share this Job

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title:  Manager Fraud Management




Requisition ID: 163163

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.





The mission of the Fraud Management Group is to protect our Bank, customers and shareholders from fraud and mitigate losses through the proactive development and collaborative execution of an effective diligent Fraud Management plan.  Fraud Management has widespread accountabilities including the oversight and co-ordination of all Bank fraud reporting and the ongoing analysis of fraudulent activity on a global basis.

As a leader within Fraud Management, the Manager is responsible for contributing to the overall success of the Department through business management such as contract management, risk management, and vendor management of fraud projects.

The primary purpose of this role is to support the Senior Manager Business Management in managing and processing contracts through the Third-Party Risk Management (TPRM) process, addressing and mitigating non-financial risks through the New Initiative Risk Assessment (NIRA) process, and acting as a liaison between the business line and vendors. You will support and collaborate with multiple stakeholders across Fraud Management, Procurement, and the TPRM team.


What your role will be:


  1. Managing and delivering the Third-Party Risk Management (TPRM) process from end to end:


  • Manage and ensure adherence against Scotiabank Third Party Risk Management policy and procedures ensuring all due diligence requirements are met for assigned vendor in Coupa
  • Work with vendors and control functions to ensure all Coupa assessment and re-assessments are completed accurately and on a timely basis
  • Leads and collaborates with internal and external stakeholders on processes focused on Third Party Risk Management, with the objective to create an improved end state by reviewing communication material, and TPRM documents
  • Manage all aspects of the TPRM process including vendor onboarding/ offboarding, and the contract lifecycle management in Coupa and ICERTIS
  • Supports the Senior Manager of TPRM as a Subject Matter Expert (SME) with focus on the ongoing maintenance and continuous improvement of the Third-Party Risk Management function


  1. Managing contract and vendor relationships:
  • Work with internal stakeholders and vendors in the development and review of vendor agreements, amendments, and other general documents (i.e., statements of work, terms, and conditions)
  • Work with internal clients to review vendor contractual performance to ensure compliance with terms and to identify conflicts or changes requiring resolution upon contract renewal.
  • Manage vendor SLAs to ensure alignment between internal client and vendor contracts, and subsequently make recommendations for continuous improvement
  • Work with procurement and legal to ensure all documents and processes are compliant with bank policies


  1. Managing Fraud New Initiative Risk Assessment (NIRA):
  • Completing NIRA and NIRA Screeners for fraud initiatives/projects to assess the risk and ensure oversight is provided in line with the risk of the initiatives
  • Co-leading the monthly New Initiative Risk Review meetings to discuss concerns and NIRAs that will be presented to executives
  • Creating and completing action plans to ensure risks are mitigated in the case of identified gaps
  • Serving as a liaison between Control & Support Functions and the Initiative Sponsors, including securing timely sign off from Control & Support Functions, when required
  • Ensuring all NIRAs are compliant with all policy and addendum requirements



  1. Contribute to achieving the goals of Fraud Management:
    • Manage and participate on projects as instructed by the Director, Fraud Program Management
    • Assist in the ongoing development and maintenance of the Canadian Fraud Initiative roadmap
    • Obtain and develop a good understanding of business, risks, and processes for assigned projects/processes
    • Prepare written communications that clearly and concisely outline concerns and recommendations that support the betterment of the global fraud function
    • Coordinate with team members in the Fraud Management Group and other internal and external partners to promote collaboration and cross functional problem resolution


Skills you already have:

  • University degree with minimum 3 years related experience
  • Intermediate proficiency in Microsoft Excel/Word/PowerPoint
  • Demonstrate capabilities in managing and planning activities related to third party risk management
  • Experience with procurement and contract management
  • Strong background and experience in projects/stakeholder management  
  • Highly organized and able to manage multiple concurrent high priority activities and requests
  • Strong negotiating and influencing skills to engage and influence stakeholders collaboratively at all levels of the organization
  • Proficiency in analytical and problem-solving skills and techniques
  • Strong written and oral communication skills




Location(s):  Canada : Ontario : North York 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Risk Management, Business Manager, Contract Manager, Compliance, Investment Banking, Finance, Legal, Management