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Title:  Hire & Onboarding Administrator




Requisition ID: 163299  

We are committed to investing in our employees and helping you continue your career at Scotiabank. 



Responsible for the administration of all onboarding activities including offer letter generation and all pre-employment steps leading up to a new hire’s start date in line with standard policies, procedures and Service Level Agreements (SLAs).



  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Collaborates daily with the Talent Acquisition team and the Employee Lifecycle Administrators in supporting the coordination and administration of all onboarding activities
  • Administers offer letters, onboarding packages, and pre-employment screening to new hires and maintains all documents for new hires
  • Ensures all employment related documents such as offer letters, employment contracts, reference checks, I-9s, etc. are completed and received in a timely and accurate manner, and are stored and maintained in alignment with retention guidelines
  • Responsible for completing new hire checklists and following up with candidates to ensure the required documents are received prior to start date
  • Creates Personnel Action Form (PAF) for each new hire and or department change in a timely manner to ensure payroll team can process accurately
  • Supports new hires by providing guidance and directing them to available resources
  • Work with multiple stakeholders on a daily basis both locally and globally including but not limited to Talent Acquisition, Hiring Managers, U.S. HR Operations, HR Business Partners, Immigration Counsel, Legal, Compliance, and external Vendors
  • Provides support for escalated inquiries or concerns on matters related to onboarding
  • Coordinates the scheduling and delivery of orientation sessions and tracks orientation attendance
  • Ensures proper usage of desktop procedures, standard operating procedures, knowledge management and case management systems to effectively respond to, document and monitor service and transactional requests
  • Seeks opportunities to improve operational effectiveness, and proposes recommendations to the Manager, HR Operations and Governance
  • Work closely with other members of U.S. HR to ensure alignment across various HR Operations processes and initiatives
  • Additional ad-hoc duties and projects as they arise
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
  • Champions a high-performance environment and contributes to an inclusive work environment


Education / Experience

  • Post-secondary Degree or Diploma in Business or Human Resources or pursuing education in related field preferred
  • Experience in a customer focused area an asset
  • Previous experience in recruitment and onboarding preferred
  • Deep understanding and knowledge of Bank policies and procedures
  • Strong relationship management and interpersonal skills
  • Attentive to details and deadlines; ability to manage multiple priorities
  • Sound judgment and problem-solving skills
  • Strong knowledge of organizational structure and complexity
  • Strong people leadership skills – experience working within cross-functional teams
  • Experience with transaction processing and data management
  • Ability to maintain confidentiality
  • Strong verbal and written skills
  • Strong Microsoft Office skills, primarily Excel





Location(s):  United States : New York : New York City 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Nearest Major Market: New York City

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