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Title:  Business Processes & Reporting, Manager




Requisition ID: 89625


Join the Global Community of Scotiabankers to help customers become better off.


In this role as Business Process & Reporting Manager within Global Banking & Markets Onboarding, you will support managing and/or delivering process oversight and functional reporting, working with the business lines and clients. This includes US KYC / AML, Dodd Frank, FATCA and other regulations impacting the US Business. You will escalate business process and reporting related issues and concerns to appropriate teams. You will calculate metrics on a daily/weekly/monthly basis and look for and implement opportunities to enhance process/procedures.


Is this role right for you?

  • Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and Bank Office processes
  • Collaborate with business line management to develop processes and procedures to implement and maintain the business line controls, including customer due diligence, customer refresh, name screening, activity reviews
  • Support activites to embed key business process controls such as Business Acceptance Forum (BAF), Business Exit Management (Tail Management), and RM Dashboards
  • Continuously look to improve/streamline control process for efficiency gains by understanding the end-to-end flow
  • Coordinate with multiple teams in the process flow to ensure efficiency
  • Identify real/potential gaps and fix/escalate accordingly
  • Assist in the design and development of metrics, reports and analyses to support key business decision making
  • Modify, maintain and support custom reports
  • Develop and implement data collection systems and other strategies that optimize efficiency and data quality
  • Assist to prepare and deliver regular reports, communications, and presentations, as necessary, to keep all levels of management informed
  • Suggest enhancements KRI and KPI reporting
  • Timely escalations of day-to-day matters and complex issues to appropriate departments or management for resolution
  • Maintain appropriate level of knowledge in regard to regulatory compliance requirements
  • Contribute to a high performance environment that reinforces both individual accountability and strong inter-group cooperation
  • Deliver to management expectations, including accountabilities, objectives, and both team and individual goals are effectively communicated and monitored for all direct reports
  • Support fellow team members to develop creative and strategic solutions, including streamlining processes and planning initiatives, where appropriate
  • Foster partnerships across the first and second lines; and other key stakeholders in connection with the onboarding function
  • Work collaboratively across functional teams to resolve open issues in a timely and effective manner


Do you have the skills you need to succeed? We'd love to work with you if you have:

  • A minimum of  5 -10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Dodd-Frank and FATCA/Tax;
  • A minimum Bachelor’s degree in business, related field; compliance or equivalent experience
  • A sound understanding of the banking and capital markets business is necessary, as is client -centric approach to the role - must have broad knowledge of the end-to-end workflows among the Front, Middle and Back Offices.  Will require work outside of traditional business hours from time to time
  • The ability to operate effectively within a stressful environment with changing priorities and tight time frames
  • Knowledge of quality assurance processes
  • Strong communication skills, the ability to be analytical & organizational, experience with project/change management and planning skills
  • Knowledge of businesses, products, operations, systems, and organization


Location(s):  United States : New York : New York City 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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