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Title:  Manager Employee Relations (Bilingual French) - Ottawa or Montreal




Requisition ID: 69730


Join the Global Community of Scotiabankers to help customers become better off.



Managers contribute to the overall success of the Employee Relations (ER) and Labour Relations (LR) delivery activities (if applicable), ensuring that specific individual goals, plans, and assigned initiatives are executed in support of the ER/LR teams’ business strategies and objectives. As a Manager, Employee Relations, you will be responsible to provide support to designated business lines, for investigating and finalizing high/medium risk ER/LR cases. The focus of this role is to ensure that issues are addressed in a timely manner and managed at the local level to mitigate the potential negative impact of ER/LR issues.




  • Leverages experience and expert knowledge of HR policies / procedures, employment law, and knowledge of/within the assigned business lines (and subsidiary companies)/countries, day-to-day operations, systems and technology to provide timely, efficient, innovative, and value-added insights and solutions on employment related issues and concerns tailored specifically to a business line’s operational need; and to act as subject matter experts for the ER/LR team related to assigned business lines.
  • Promotes and supports a seamless and consistent experience for employees and People Leaders with ER/LR issues and concerns; and updates and maintains accurate and adequate information within the ER/LR case file, on an ongoing and consistent basis, until such a time as the issue is resolved
  • Independently assesses, investigates and manages ER/LR cases, ensuring consistency and alignment to established compliance regulations and Bank policies and processes; if required escalates issues to the appropriate ER/LR Lead for guidance, as outlined in the Risk Level Assessment document
  • Independently analyzes and communicates the facts of situations in order to mitigate the legal risk to the Bank, ensuring global consistency to avoid precedent-setting outcomes; exercises judgement and presents the recommendations and risks; provides professional guidance, coaching and support, and provides People Leaders with the appropriate tools and materials that will assist them in resolving the ER/LR issues presented to them, and that will assist them in achieving their goals.




  • Post-secondary degree or college diploma in Human Resources, Business or another related field and/or;
  • 2- 5 years of experience in Employee Relations or Human Resources
  • CHRP or CHRL designation is considered an asset
  • Knowledge of how to read and interpret collective agreements (international)
  • Expert knowledge of employment law and labour law (within the various countries ER/LR supports)
  • Strong problem solving skills with ability to apply sound judgement
  • Strong conflict and Alternative Dispute Resolution skills
  • Strong verbal and written communication skills including strong report writing and presentation skills
  • Ability to multitask while remaining organized; able to set priorities and meet deadlines
  • Advanced computer skills in MS Office products
  • Bilingual in English/French





Location(s):  Canada : Ontario : Ottawa || Canada : Quebec : Montreal || Canada : Quebec : Quebec 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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