Title:  Director and Head - Business and Regulatory Risk Management

Requisition ID: 249132

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Advises Senior Management and directs regional resources to ensure that all activities across Scotiabank’s Quebec footprint are developed, executed, and governed in compliance with provincial regulations, cultural expectations, and Scotiabank’s internal policies and procedures.

As a senior leader on the Quebec team, partners closely with Business Risk Management, Compliance, Legal, Canadian Banking and Canadian Wealth Management leadership across Quebec and Canada to ensure that strategies and initiatives appropriately consider Quebec’s regulatory landscape, including obligations under the Charter of the French Language, the Consumer Protection Act (Quebec) and other Quebec provincial legislation, including applicable requirements imposed by the Autorité des marchés financiers.

Maintains effective partnerships with Quebec business lines across Canadian Banking, Wealth Management and Global Transaction Banking and the various control and support functions, and acts as a key bridge between them to promote strong governance, risk awareness, and cultural stewardship in support of Scotiabank’s commitment to customers and communities across the province.

 Is this role right for you? In this role you will: 

1. Business and Regulatory Risk Management Leadership

• Serves as the Canadian Banking, Canadian Wealth Management and Global Transaction Banking lead for Quebec oversight, ensuring all initiatives align with provincial legal and regulatory expectations and Scotiabank’s risk appetite.
• Works closely with Global Banking and Markets leadership to identify any areas of opportunity for alignment.
• Provides expert advice to senior leaders on the impact of Quebec laws and regulations on business strategy, operations, and customer experience across all business lines.
• Represents the Quebec Region’s perspectives in interactions with head office internal support and control functions and governance forums to ensure that provincial considerations are integrated into policy, product, and process design.
• Acts as the key point of contact in Québec between Scotiabank’s businesses and governmental authorities.
• Supports Scotiabank’s leadership and act as the key point of contact in maintaining trusted relationships with provincial regulators. 

2. Risk and Control Governance

• Leads and manages a team that:
• Monitors and reports on Québec-related control performance, key risk indicators, and emerging regulatory risks.
• Maintains an inventory of regulatory risk controls and ensure organizational awareness around our regulatory obligations.
• Support Francization Committee meetings through the Bank, ensuring appropriate meeting frequency, documentation and reporting.
• Onboards, manages and responds to regulatory complaints related to the Bank’s compliance with French language and any other Quebec provincial regulatory obligations, and enlists the necessary internal groups to investigate and resolve such complaints.
• Keeps track of issue management action plans related to French language-related and Québec-specific regulatory compliance; and manages all aspects of the preparation and filing of all required triennial reports to the OQLF and collects, compiles and analyzes all necessary data underpinning these reports within the Bank.
• Ensures timely escalation of material issues, risks or control deficiencies through established governance channels and with leadership, as appropriate

3. Regulatory Compliance and Business Partnership

• Partners with Compliance and Legal to ensure coordination in interpreting and operationalizing new or evolving Quebec legal or regulatory requirements.
• Provides proactive advisory support to business lines launching new products or initiatives within the province.
• Partners with Legal to ensure that customer-facing materials, disclosures, and communications meet Quebec’s language and consumer protection requirements.
• Supports business leaders in embedding regulatory and operational risk awareness within daily processes and decision-making.
• Participates in the design of appropriate management reporting (e.g., metrics for resolution productivity, case aging, etc.) to monitor the efficiency and effectiveness of the Bank’s language regulations and Québec-specific regulatory compliance program. 
   
  4. Governance, Reporting, and Communication
• Leads the development of executive-level reporting on Quebec regulatory posture, compliance themes, and control environment effectiveness.
• Provides insight to Canadian Banking, Canadian Wealth Management and GTB governance committees and Risk Forums on provincial risks, trends, and regulatory updates.
• Coordinates with Legal and Compliance to ensure the Bank’s readiness and response for AMF reviews or thematic examinations related to Québec operations.

5. Leadership and Culture

• Fosters a strong culture of accountability, integrity, and respect for Québec’s regulatory and linguistic environment.
• Builds trusted partnerships across Scotiabank’s three lines of defense to promote collaboration and consistency in risk management.
• Coaches and mentors direct reports and colleagues on Québec-specific regulatory obligations and emerging trends.
• Acts as a role model for Scotiabank’s values and leadership capabilities — for every future.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have: 

• Bachelor’s degree in Business, Law, Finance, or related discipline.
• 10+ years of progressive experience in financial services, with a strong focus on compliance, internal controls, or operational risk management.
• In-depth knowledge of Quebec’s financial regulatory environment, including AMF requirements, consumer protection laws, and the Charter of the French Language (Bill 96).
• Proven experience leading governance programs within a sophisticated corporate environment,
• Exceptional communication, influence, and stakeholder management skills.
• Fully bilingual (French and English) with the ability to draft, advise, and present effectively in both languages.
• Strategic and regulatory thinker with enterprise-level perspective.
• Skilled in risk assessment, control oversight, and regulatory engagement.
• Strong relationship builder with the ability to influence across business lines and functions.
• Demonstrated leadership presence and sound judgment in complex situations.
• Deep cultural understanding and respect for Quebec’s linguistic and operational landscape.
• Strong focus on customer advocacy 

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your growth and enhance your skills
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s):  Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.