Title:  Bilingual (English/French) Director, Language Regulations Compliance

Requisition ID: 211682

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Language Regulations Compliance will lead the development and maintenance of a language compliance program for Scotiabank (the “Bank”), focused on French language legislation in Canada (“Francization”). 

Is this role right for you? In this role, you will:

• Support the implementation of a Canada-wide strategy for compliance with applicable Federal and provincial language legislation and effective management of language-related compliance risk.

• Lead and manage a language regulations compliance program, aligned with the Compliance Management Framework eight key pillars of compliance risk management. These include monitoring regulatory developments, issues management, creating and maintaining policies and procedures, testing and monitoring, regular reporting to senior Compliance and Business management, and the timely escalation of material compliance concerns.

• Provide expert advice and counsel to applicable business units related to language-related legislative and/or regulatory obligations under applicable Federal and Provincial law.

• Promote and maintain effective relationships with key regulators such as the Office Québécois de la Langue Française (OQLF).

• In collaboration with Francization Committees within the Bank, define Francization-related objectives, priorities, strategies, and actions to be deployed in line with the Bank’s strategic objectives.

• Support Francization Committee meetings through the Bank and, including the preparation of meeting agendas, presentations, and minutes.

• Lead and schedule Francization workstream meetings, take meeting minutes and distribute meeting minutes.

• Maintain track of audit management action plans related to French language and language-related compliance and provide appropriate second line challenge.

• Manage all aspects of the preparation and filing of all required triennial reports to the OQLF and collect, compile and analyze all necessary data underpinning these reports on French language compliance within the Bank.

• Manage regulatory complaints and complaints related to the Bank’s compliance with French language obligations, including enlisting the necessary internal groups to investigate and resolve such complaints.

• Participate in the design of appropriate management reporting (e.g., metrics for resolution productivity, case aging, etc.) to monitor the efficiency and effectiveness of the Bank’s language regulations compliance program.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have experience with:

• Previous Banking/Finance project experience (3+ years), especially regulatory.

• Dealing with regulators (esp. Quebec).

• Fluency in French and English (spoken and written) required due to frequent interactions with internal English- and French-speaking colleagues or external partners across Canada.

• Strong Compliance experience preferably within a financial institution or similarly complex organization (5+ years).

• Strong understanding of Quebec language legislation, Francization experience.

• Strong verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills; able to manage difficult conversations, proven ability to present to executives confidently and effectively.

• Strong ability to work independently and escalate when required.

• Establishing credibility quickly and effectively influence others in multiple settings.

• Managing complex projects and initiatives to completion within sometimes tight timelines.

• Strong interpersonal skills; developed strategic thinking and strategic influencing.

What's in it for you?

• In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!

• You'll be part of a diverse, collaborative, innovative, and high-performing team

• We offer a competitive rewards package:

• Performance bonus, Employee Share Ownership Program, and Pension Plan Matching

• Health Benefits from day one!

• You will relish work-life balance, team events, and opportunities to participate in the community.

• Your career matters!  You will have access to career development and progression opportunities.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and will serve an English and French-speaking clientele frequently.

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Location(s):  Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.