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Title:  Accounting Officer - Automated Funds Transfer (AFT)




Requisition ID: 159762

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



General Accountability


The Accounting Officer provides support/assistance to an Assistant Manager in one department of the Operations and Corporate Services, by completing duties accurately and in a manner consistent with ScotiaService Standards and Complaint Resolution Standards and Procedures to ensure a high level of service is provided to branches. To do so, the incumbent will provide support in the management review activities, training and liaising with branches regarding specific systems within the department to ensure conformity with Bank regulations and procedures.  



Specific Accountabilities


  • Assist in the administration of the Operations and Corporate Services accounting related responsibilities by: 
    • Acquiring and maintaining a good knowledge of an assigned department. To do so, the incumbent requires working knowledge of product lines, branch services and procedures, and is required to keep his/her knowledge current by reviewing manual changes, circulars and procedural changes on an ongoing basis
    • Ensuring all assigned management reports are reviewed, exceptions identified, investigated and resolved on a daily basis in accordance with Bank requirements
    • Ensuring all assigned ASP’s are reviewed, investigating and resolving exception conditions
    • Trending key indicator information for reporting to Operations and Corporate Services and branch management
    • Assisting with the training/cross-training of personnel
    • Liaise with branch staff
    • Checking/authorizing transactions
    • Identify, recommend and assist with training needs for department staff
  • Provide service to branches that is consistent with ScotiaService standards by:
    • Taking full responsibility for assigned branch inquiries/concerns/complaints by resolving those matters within assigned timeframes and standards
    • Maintaining the confidentiality of customer information
    • Responding to branch procedural questions within the assigned area of expertise
    • Preparing general correspondence as required
    • Ensuring knowledge of day-to-day operations within the unit on matters of Compliance, Anti-Money Laundering Compliance, and Privacy matters, are managed and executed as per Bank regulatory guidelines, and escalation is done as required
  • Contribute to the efficiency of the Operations and Corporate Services and overall profitability of the bank by ensuring corrective action is taken/recommended/escalated as appropriate, which will prevent recurrence of errors/problems
  • Maintain strict adherence to security procedures by:
    • Maintaining all negotiable items, stamps, keys and passwords cosigned to custody in accordance with Bank regulations
    • Adhering to established Bank regulations and procedures within assigned authority and responsibility and reporting any unusual occurrences whether Operations and Corporate Services or branch related to the Manager
    • Ensuring that exception items and/or conditions are escalated to Operations and Corporate Services management along with required action/action taken each day. 
  • Performing other related duties as assigned



Complexity of Position


  • Thorough knowledge and understanding of the product line and systems supported by the unit in order to provide service to branch sales & service staff in a manner consistent with ScotiaService Standards and Complaint Resolution Standards and procedures. 
  • Working knowledge of mainframe/branch on-line network computer operations
  • Good understanding of LAN/PC Operation & Applications 
  • Good organizational abilities to effectively assist/train personnel and complete assigned duties
  • Effective communication skills to maintain harmonious working relationship with Retail Service Center staff as well as dealing effectively with branches
  • Must be flexible in a constantly changing environment (procedural and automated systems)


Location(s):  Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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