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Title:  Senior Accounting Clerk

                                                                                                               

 

 

Requisition ID: 151405  

Cost Centre: CUSTOMER TRANSACTION SERVICES 

Employee Referral Program – Potential Reward: $1,000.00 

We are committed to investing in our employees and helping you continue your career at Scotiabank. 

 

Purpose

 

The Senior Accounting Clerk is responsible for providing administrative support to the Retail Service Center to ensure overall branch satisfaction. To do so, the incumbent will control, check, balance and maintain specific accounting systems in conformity to bank regulations and procedures. In addition, the incumbent provides service to branches in a manner consistent with ScotiaService Standards and Complaint Resolution Standards and Procedures. 

 

Accountabilities

 

  • Assist in the administration of the Branch Accounting responsibilities by: 
    • Acquiring a good knowledge of all loan/deposit accounting functions and a thorough knowledge of one or more of the complex operating systems in the accounting function (i.e. Scotia Plan Loans, Letters of Credit, On-Line Loans, Foreign Exchange in large or complex operations and Foreign/documentary Collections); this includes acquiring and maintaining a working knowledge of retail products and services and a general knowledge of commercial services
    • Accurately processing, posting and maintaining the daily transactions originated by customers/management or a B/F system within assigned Position Authorities
    • Verifying the accuracy, completeness and authorization of non-dollar maintenance data, as posted by others, documenting errors for subsequent correction
    • Assisting in the training/cross-training of personnel
    • Preparing reports/returns as directed

 

  • Provide service to branches that is consistent with ScotiaService standards by:
    • Taking full responsibility for assigned customer inquiries/concerns/complaints by resolving those matters within assigned timeframes and standards
    • Maintaining the confidentiality of customer information
    • Preparing general correspondence relative to customer/outside inquiries

 

  • Contribute to the efficiency of the Retail Service Center and overall profitability of the bank by ensuring corrective action is taken/recommended/escalated as appropriate, which will prevent recurrence of errors/problems

 

  • Maintain strict adherence to security procedures by:
    • Maintaining all negotiable items, stamps, keys and passwords cosigned to custody in accordance with Bank regulations and within assigned limits
    • Adhering to established Bank regulations and procedures within assigned authority and responsibility and reporting any unusual occurrences or fraudulent activity to the supervisor 

 

  • Ensuring knowledge of day-to-day operations within the unit on matters of Compliance, Anti-Money Laundering Compliance, and Privacy matters, and escalation of such;  Understanding the Business Continuity Plan and contributing to its execution 

 

  • Performing other related duties as assigned


Skills and Requirements

 

 

  • Thorough knowledge and understanding of the product line and systems supported by the department 
  • Working knowledge of mainframe/branch on-line network computer operations
  • Good understanding of LAN/PC Operation & Applications 
  • Assists in the training/cross-training of personnel
  • Must be flexible in a constantly changing environment (procedural and automated systems)


Working Conditions

 

 

  • The position is primarily non physical with intermittent periods of sitting or standing. The incumbent may have to move materials such as: files, trays, computer reports, filing boxes, etc. and works in an office environment
  • Intermittent periods of concentration are required while servicing branches, working on computers, and verifying the accuracy of documents/reports
  • The incumbent works in an office environment, but due to the nature of the business, there is risk of exposure to hold-ups, extortion and bomb threats
  • Work does not become cyclical due to the variety of posts for which the incumbent is accountable. The majority of deadlines and time constraints are predicable; however, disruptions, system issues, branch/customer demands/volumes sometimes impact on the incumbent’s workflows. Pressure situations can arise internally or from customer/branch demands

 

Location(s):  Canada : Ontario : Mississauga 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


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