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In this role you lead and enhance Scotiabank’s internal fraud detection program ensuring the team is equipped with the expertise, procedures, data, technology, and relationships they need to be successful in detecting insider fraud. You maintain and improve the threat models and detection logic. You collaborate on investigation case files with peers in Corporate Security and share insights and expertise within your team and other key partners. You’re leading a key component of the Bank’s control strategy for Insider Threat Management, and actively and continuously drive enhancements to ensure comprehensive detection efficacy. You contribute to maintaining trust in the Bank by upholding our high standards for integrity, privacy, and confidentially.
Accountabilities
- Lead the execution of our internal fraud monitoring program focused on the detection of unauthorized financial and non-financial transactions by insiders.
- Maintain the inventory of detection logic and associated threat models. Monitor and assess the effectiveness of internal fraud monitoring rules and controls, including system generated alert handling process, scoring and models, and manual fraud controls for possible enhancement. Innovate and expand detection methodologies and data sources to identify new potential indicators of risk activity and fraud.
- Ensure effective collaboration with other investigative functions across the bank. Conduct quality assessments to provide assurance that investigative reports and referrals to Corporate Security are of high-quality. Maintain interaction model with other teams that support Insider Threat Management.
- Maintain and regularly revise associated process flows, process documentation, and team guides. Evaluate the need to update existing processes and documentation based on lessons learned from prior events and the evolving threat landscape.
- Maintain an awareness of associated threats and contribute to overall threat intelligence efforts of the Fraud Threat Management team. Collaborate with other teams with a threat intelligence function and produce periodic domain specific intelligence briefings.
- Engage with the Problem Management function within the Fraud Threat Management team to ensure identified enhancement opportunities are appropriately captured and responded to.
- Participate in fraud risk assessments to proactively identify, assess, and mitigate fraud risk across the organization, identifying areas for improvement and vulnerabilities.
- Build and maintain a high-performance environment with a people strategy that attracts, retains, develops and motivates the team by fostering curiosity and an inclusive work environment and using a coaching mindset and behaviours; communicating vision, values, and business strategy; and, managing succession and development planning for the team.
- Contribute to the overall success of the Global Fraud Management function, ensuring specific individual goals, plans and initiatives are delivered in support of the team’s business strategies and objectives. Ensures all activities conducted in accordance with Scotiabank’s values and Code of Conduct and are in compliance with governing regulation and internal policies, procedures, and standards.
- Understand and apply the Bank’s risk appetite and risk culture for day-to-day activities and decisions.
Experience:
- Minimum of 5+ years experience in fraud risk management and/or related fraud detection management function in a people leadership capacity.
- Demonstrated subject matter expert in fraud.
- Experience with multiple host banking platforms, workflow tools, and SIEM solutions.
- Relevant qualifications which may include: Certified Fraud Examiner (CFE), Certificate in Fraud Risk Management (CFRM), ICA Diploma in Fraud Risk Management/Financial Crime Prevention, Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA).
- Strong analytical and problem resolution skills.
- Passion for fraud management and building the right culture and strong knowledge of detection solutions and methodologies.
- Strong stakeholder management and collaboration skills.
- Excellent communication and presentation skills with the ability to present to senior-level executives as well as technical staff.
- Experience in analyzing and interpreting data from multiple sources, documenting the results, and providing meaningful analysis reports and briefings.
- Post-secondary education in Computer Science or in a related field.
- Bilingual in Spanish is an asset.
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