Title:  Manager, Lending - 18 month contract

Requisition ID: 258118 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, Credit/Automotive Finance/Canadian Banking - 18 month contract

Purpose

Manager, Credit - Retail Lending leaders and oversees the DFC Retail lending department in Canada ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

The incumbent is responsible for, human resource management and operational effectiveness objectives. They provide leadership and guidance to the DFC delivery network in a manner consistent with the overall Canadian Bank strategy of developing and leading a customer-focused culture.  This includes a primary responsibility for leading, managing, coaching and training others by focusing on Retail Lending disciplines.

Accountabilities

1. Understands how the Bank’s risk appetite and risk culture should be considered in day-to day activities and decisions
2. Manage DFC lending activities and practices to high standards of credit quality to ensure Indirect Retail and lease delinquencies and amounts WOR are within acceptable levels for the DFC unit as measured by the Bank’s internal delinquency and WOR standards.
3. Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank Relationships, systems and knowledge.
4. Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
5. Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motives their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/business strategy; and managing success and development planning for the team.

Is this role right for you? In this role, you will:

• Number of employees 10-15 direct reports on average
•  Expert knowledge of the industry lines the DFC is servicing (Automotive)
• Expert knowledge of all retail lending indirect and retail leasing products as well as solid knowledge of other retail products which may meet customer needs
• Proven ability to make sound credit decisions,
• Effective communication to skilfully manage many automotive dealership clients,
• Strength in ability to negotiate/mediate between multiple groups including high volume referral sources with potential for conflicting priorities/sense of urgency,
• Effective interpersonal and management skills,
• Strong organizational, analytical and problem-solving skills,
• Proven judgement in assessing priorities,
• Proficient in using the Bank’s ALS COM Retail Indirect Loan and Lease adjudication system.
• Working knowledge of personal computer programs such as Microsoft office and Outlook 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Must be able to quickly respond to customer’s needs in a highly competitive and often volatile marketplace.
• Must be able to handle pressure to provide service to dealers and meet unit staff needs while adhering to Bank policy and guidelines.
• Meets challenges of keeping a workforce challenged and motivated while doing highly focused work with fast paced and high pressure demands for quick service.
• The incumbent normally receives little direction daily and therefore must be prepared to make decisions affecting customer retention and credit quality that will meet both Bank needs and customer service expectations
• Work within approval limits and escalate any exceptions according to policy

What's in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.

Location(s):  Canada : Ontario : Hamilton 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.