Title:  Accounting Officer - Dealer Finance Centre

Accounting Officer - Dealer Finance Centre, Automotive Finance (Hamilton, ON)

The Accounting Officer is responsible for contributing to the Dealer Finance Centre’s success by providing accounting and administrative processing to the Centre’s customers, Credit Solutions and Sales teams.  The incumbent must provide a high standard of accuracy and customer service consistent with Scotia Service Standards, Complaint Resolution Standards and Procedures.

Is this role right for you? In this role, you will:

• Maintains accounting records in accordance with standard accounting practices and established departmental procedures by:
  • Organizing, preparing, processing transactions and  journal entries;
  • Balancing, reconciling records daily, weekly, monthly as appropriate;
  • Preparing relevant periodic submissions, remittances, accounting adjustments;
  • Preparing monthly, and quarterly statements;
  • Verify and review the output of all postings.

• Assist with providing administrative and processing support by:
  • Accurately processing daily flooring and leasing transactions originated by customers, management, credit solution, sales or a B/F system;
  • Accurately process customers day to day banking request not limited to certified cheques, draft and wires;
  • Monitor and action Scotia Plan Loan adjustments daily;
  • Checking/authorizing transactions within approved limits;
  • Reviewing/checking/escalating returns and reports as required;
  • Ensuring necessary corrections are made as identified through exception reporting;
  • Maintaining strict adherence to Bank custody and security procedures and reporting any unusual occurrence or fraudulent activity to the supervisor immediately;
  • Assisting with responding to customer operational issues or concerns;
  • Assisting with implementing changes to operating procedures and systems in order to increase efficiency and meet Bank regulations

• Ensure the delivery of customer service is consistent with Scotia Service Standards by:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Developing a working knowledge of commercial products, services and procedures;
  • Providing courteous, responsive and accurate service to customers;
  • Dealing with the more complex client transactions (i.e. flooring payouts and takeovers)
  • Taking full responsibility for all customer inquiries/concerns/complaints directed to him / her by resolving those matters within their discretion to the customer’s satisfaction or by referring the customer to the appropriate source, as set out in the Bank’s Complaint Resolution Standards and Procedures;
  • Maintaining confidentiality of Bank and customer information;
  • Reviewing and preparing correspondence relative to customer/external inquiries.

• Assist with the Centre’s growth by:
  • Ensuring that all service charges are applied and collected as appropriate and authorized;
  • Ensure timely collection of month end interest and volume bonus claw back.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.