Share this Job

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title:  Senior Manager & Group Lead, Commercial Banking (Gatineau, QC)




Requisition ID: 158592

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Commercial Banking is looking for a dynamic self-starter who embraces a team environment and shares our passion for helping Canadian businesses achieve their goals to join our Distribution team as a Senior Client Relationship Manager. 

Our Commercial Banking professionals are committed to delivering advice and a full suite of customized lending, deposit, cash management and trade finance solutions to mid and large-sized businesses. Team members with a client-centric approach and a strong emphasis on results will thrive in our flexible, growth-oriented environment.

If you have a winning mindset and are proactive, resourceful and committed to profitable growth and delivering an exceptional client experience, we invite you to consider this position.


As a Senior Manager & Group Lead, you will:

  • Lead and manage a team that averages in size from 6-10 employees, and includes Client Relationship Managers (Growth Segment & Non Segmented) as well as Client Solutions Analysts,
  • Develop and lead the implementation of tactical plans to support the overall strategy for the commercial area and the achievement of the business objectives.
  • Ensure the customer portfolio assigned to the Team receives ongoing attention to maintain, improve, and retain relationships Deepen client relationships by providing proactive advice and solutions, being a client champion, leveraging partners and promoting cross sell.
  • Oversee the overall quality of the commercial banking portfolio and client base, and deal directly with any exceptional items within the established parameters for underwriting
  • Maintain a high market profile within the assigned market area with both internal and external contacts


Performance objectives for this role reward leading the profitable growth of the Commercial Banking portfolio for the assigned market area. You are responsible for the Growth segment within the Mid-Market, and overseeing  the delivery of exceptional customer experience, cross sell, new client acquisition, credit underwriting and compliance, revenue growth and referral activities. You have a passion for leading sales teams, understanding clients’ businesses and proactively coaching team members to identify needs through sales activities such as face-to-face calls.  Business development activities within the market area target clients with credit authorizations up to $3MM and/or client annual sales up to $15MM.


You are an ideal candidate if you have:

  • Strong knowledge of people, sales management and coaching techniques
  • Thorough knowledge of the standard Commercial Banking products and services, including systems, routines and operating procedures
  • Intermediate credit skills and working knowledge of financial analysis, risk analysis techniques, credit adjudication and the Bank’s lending policies and procedures
  • Thorough knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels such as Global Transaction Banking, Global Banking & Markets, Global Wealth Management, Retail & Small Business Banking, etc.
  • Thorough knowledge of interviewing, solicitation and business development techniques.
  • Thorough knowledge of competitor offerings and alternative sources of financing
  • 4-5 years of commercial banking experience
  • Undergraduate degree in business or economics or equivalent work experience
  • You speak French and English and are comfortable communicating with customers in both languages


People are our foundation and Scotiabank is committed to investing in its employees. We offer a blended learning and personal development curriculum that includes coaching, in-class workshops, team activities, e-learning, skill builds and other resources. We are also committed to providing advancement opportunities for those individuals who have the ability, aspiration and engagement to contribute at higher levels.


Location(s):  Canada : Quebec : Gatineau 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Bank, Banking, Underwriter, Business Development, Quality Manager, Finance, Insurance, Sales, Quality