Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title:  Virtual Small Business Advisor - Virtual Advice Team, Edmonton, AB (Future Opportunities)




Requisition ID: 183199

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


LOCATION: Please note that this in-office position is located in Edmonton, Alberta. The successful candidate will work within a Virtual Small Business team as a dedicated virtual advisor for Small Business clients in Canada and must be flexible for different shifts should the need arise.


About the Role...
Our Virtual Small Business Advisors (VSBA) are customer-centric and able to connect with people in a relatable way.  As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Manage an assigned portfolio of high-value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank’s Service Standard

VSBA independently and remotely focuses on deepening and expanding existing assigned customer relationships. This includes remotely assessing customer needs, making appropriate recommendations, completing the required product applications and providing ongoing service to these accounts as needed.
Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice, enabling them to build successful businesses
Partner with fellow advisors to create a customer-centric environment


What you have…

You possess a results-oriented attitude and have sound knowledge of the small business market including the features and benefits of small business products and services, including; an understanding of financial statements,  applicable risk management policies, and legal and security documentation for small business products
You demonstrate excellent business development techniques and are conversant with small business legal structures and life cycles, competitor offerings, and alternate sources of financing
You have good organizational skills and are flexible to adapt to a constantly changing environment
You are a strong relationship builder and communicator; and enjoy meeting people and are proficient at collaborating with others
You have an education in a business-related discipline or equivalent work experience as a small business owner


What we’re offering…

The opportunity to join a forward-thinking company with the ability to collaborate with other business lines within the bank
A rewarding career path with diverse opportunities for professional development
A competitive compensation and benefits package
Internal training to support your growth and enhance your skills
An organization committed to making a difference in our communities
– for you and our customers


Location(s):  Canada : Alberta : Edmonton 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Investment Banking, Bank, Banking, Risk Management, Web Design, Finance, Creative