Title:  Senior Manager, U.S. Operational Risk Management (Process Management)

Requisition ID: 250066

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, U.S. Operational Risk Management (Process Management) - Dallas, TX

Purpose

Reporting to the Director of U.S. Operational Risk and Operational Resiliency this position will support U.S Risk Management in the oversight and governance of mapping and testing key processes. This includes the responsibilities for leading projects that map all processes with risks (Financial and Non-Financials) as well as controls, and the testing effectiveness of controls aligned to regulatory requirements. In this capacity, the Senior Manager will support the building of a strong book of end-to-end risk process maps including those for Risk and Control Assessments (“RSCAs”). The result will be an audit ready environment that maintains evergreen processes within the Risk function. The Senior Manager will complete control effectiveness testing, escalating any issues and gaps to the Director pf U.S. Operational Risk and Operational Resiliency. The Senior Manager will be responsible for collaborating with the Director to ensure successful implementation of effective risk controls, mapping the control processes and control testing programs across U.S. Operational Risk and U.S. Operational Resiliency. 

Additionally, the manager will manage projects from inception through implementation including, scoping, and identifying key stakeholders, performing business analysis, establishing clear and achievable objectives, drafting project plans, managing the daily execution, reporting and controlling of project related activities, balancing competing demands for quality, scope, time and cost, and ensuring alignment with Head Office. 

What You’ll Do 

• The Senior Manager responsibilities include (i) Analyzing and documenting business processes using standardized methodologies. Leading   the design and executing  the process-mapping program  by working closely with process owners to capture current state and future state workflows. (ii) Evaluating mapped processes for identifying gaps /inefficiencies, and non-compliance with regulatory requirements. (iii) creating and managing a centralized repository of process maps

• Recommend and design risk controls and mitigation strategies. Support the integration of these controls into existing processes and monitor their effectiveness to ensure operational resilience. 

• Prepare clear and concise reports, dashboards, and presentations summarizing process risks, mitigation status, and recommendations for improvement.

• Champion a compliance and controls culture by leveraging broader Bank relationships, systems, and knowledge.

• Deliver on U.S. Risk Management regulatory compliance and controls program objectives including completion of control testing, escalating any findings through appropriate channels. 

• The Senior Manager will be required to work with a variety of Enterprise-wide roles including the operational risk teams in developing the framework and process, second line teams and others that conduct compliance and controls related activities that impact SBUS. 

• Responsible to ensure that the process maps are evergreen and audit ready to facilitate the smooth review of audits and regulatory inquiries. 

• Responsible for identifying and escalating any identified material non-compliance of policies and regulations, while mapping and reporting said issues appropriately. 

• Continuously improving the control process mapping by staying informed of industry trends and regulatory changes. Proposing process enhancements and leading initiatives to strengthen risk management practices.

What You’ll Bring 

• Previous experience in process mapping, and risk management
• Proficiency in process mapping tools and risk management methodologies 
• At least five years of relevant experience in Audit and/or management consulting and/or financial services and/or internal consulting functions within a complex financial institution, with a demonstrated history of executing the role's key accountabilities and evidencing subject matter expertise in risk and compliance, and technology. 
• Minimum of a bachelor's degree in business, finance, or related field.
• Knowledge of Basel, Six Sigma, and operational risk assessment and treatment methodologies a plus
• Interpersonal leadership and influencing skills - ability to manage projects and to interact with colleagues at all levels to achieve goals without direct control over resources including a strong ability to prioritize issues and manage team capacity.
• Strong oral and written communication skills, with ability to effectively communicate with both technical and non-technical audiences at various levels within the organization.
• An outstanding ability to define and deconstruct problems, structure, and build quantitative and qualitative analytical problem-solving approaches, apply strong business judgment to surface implications and practical high impact options, and create concise communication materials and present findings to senior management.
• Experience in managing complex projects and initiatives across barriers.
• Proven ability to understand regulatory, legal and risk concepts and convert them into business requirements.
• Understanding of banking products, services, operations, systems, practices, policies, organization, and infrastructure.

Interested? 

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture. 

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. 
 

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Location(s):  United States : Texas : Dallas 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.