Title:  Senior Manager, Regulatory Control & Operational Oversight

Requisition ID: 255927

 Salary Range:  -  

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets 

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. 

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.  

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! 

Purpose

The Senior Manager, Regulatory Control & Operations Oversight leads a small team within Global Wholesale Operations, reporting directly to the Director, Regulatory Control & Operational Oversight - US. The role is responsible for the day-to-day delivery, quality, and ongoing improvement of the regulatory reporting and post-trade control processes that support Scotiabank's US broker-dealer in meeting its obligations.
The team works across three principal areas: regulatory and financial responsibility reporting, delivered in close partnership with the Finance Regulatory Reporting team; post-settlement supervisory controls and customer protection; and oversight of outsourced asset servicing functions performed by the Bank's affiliates on behalf of the US entity.
The Senior Manager is expected to communicate regulatory performance clearly and confidently to senior leadership, and to build a team culture focused on accuracy, efficiency, and continuous improvement — progressively reducing manual processing and ensuring the firm's regulatory obligations are met through well-controlled, reliable workflows.

What You'll Do

1.  Team Leadership & Development

•    Lead, support, and develop a small team responsible for regulatory reporting, post-settlement controls, and asset servicing oversight.
•    Set clear objectives aligned to regulatory deadlines and control quality standards; provide regular coaching and feedback to support individual performance and career progression.
•    Manage day-to-day workload across the team to ensure all regulatory obligations are met consistently, with adequate coverage and cross-training maintained across all critical processes.
•    Create an environment where team members feel confident raising issues, contributing ideas, and building their knowledge and expertise over time.
•    Support succession planning and development conversations in partnership with the Director; identify stretch opportunities suited to each individual's growth.
•    Champion Scotiabank's values and conduct standards within the team; ensure the Bank's risk appetite is understood and applied in daily decision-making.

2.  Regulatory Reporting & Financial Responsibility

The Senior Manager is the primary Operations interface to the Finance Regulatory Reporting team, working collaboratively to ensure the firm's financial responsibility filings are produced accurately and submitted on time. This requires the ability to source, validate, and interpret operational data in the context of regulatory reporting requirements, and to work effectively with Finance colleagues under fixed deadlines.
•    Oversee the team's contribution to the firm's regular regulatory financial filings, providing operationally sourced data that feeds into capital adequacy calculations, customer asset protection reporting, and related balance sheet submissions; ensure all inputs are accurate, complete, and delivered on time.
•    Review filing inputs and outputs ahead of submission; identify and investigate variances or data quality concerns and escalate material issues to the Director with a clear explanation of the cause and proposed resolution.
•    Ensure that data derived from post-trade operations — including position records, unsettled activity, and asset balances — is consistent with the figures included in the firm's regulatory submissions; resolve discrepancies between Operations and Finance before filings are finalized.
•    Coordinate the team's contributions to a range of supplemental regulatory filings submitted alongside the primary financial report; own the accuracy and completeness of all operations-side inputs across these schedules.
•    Maintain a regulatory reporting calendar that tracks all filing deadlines; monitor progress and give the Director early notice of any risk to on-time delivery.
•    Prepare and present weekly regulatory reporting summaries to the Director and, as required, to the US Managing Director and senior finance and operations leadership; communicate clearly, provide context for key movements, and respond confidently to management questions.
•    Act as a point of contact for external auditors on operations-related aspects of regulatory and financial reviews; ensure audit requests are handled accurately and promptly.
•    Stay informed of changes to regulatory reporting requirements affecting the firm's financial responsibility obligations; assess the operational impact and work with Finance and Technology to implement required changes in a timely and orderly way.

3.  Customer Protection & Post-Settlement Controls

•    Oversee the team's daily execution of controls designed to ensure the firm meets its customer asset protection obligations under applicable SEC financial responsibility rules; these include the regular calculation of the firm's capital and reserve requirements and the monitoring and resolution of any shortfalls in protected customer assets.
•    Ensure that shortfalls or control exceptions identified through the daily process are investigated promptly, correctly classified, and escalated to the Director where required; review the team's tracking to confirm issues are resolved within required timeframes.
•    Monitor the team's oversight of unsettled trades, reconciliation breaks, and asset balance discrepancies as potential sources of regulatory exposure; ensure items that exceed defined risk thresholds are escalated before end of business.
•    Ensure regulatory management information for the customer protection monitoring process is produced accurately and on schedule; drive the shift away from manual data compilation toward automated, system-sourced reporting.
•    Ensure the team maintains a sound understanding of the SEC and FINRA rules governing customer accounts as they relate to the team's control responsibilities; flag knowledge or procedure gaps to the Director.

4.  Process Efficiency, Automation & Continuous Improvement

•    Build a team culture of continuous improvement; encourage members to identify manual steps, reporting inefficiencies, and control weaknesses, and to bring forward structured proposals for how they can be addressed.
•    Partner with Technology and Data teams to scope and deliver automation initiatives that reduce human intervention, improve accuracy, and make regulatory reporting and control workflows more reliable and scalable.
•    Oversee the team's involvement in testing new systems or system changes that affect regulatory reporting, customer protection, or asset servicing; ensure controls are validated and strengthened through each change.
•    Progressively replace manually compiled reports and offline processes with standardized, system-generated outputs; establish controls that ensure reliable, timely delivery and eliminate version-control risk.
•    Track and present team performance metrics — including the reduction of manual steps, error rates, exception resolution times, and processing rates — to the Director as part of regular operational reviews.
•    Ensure procedure documentation is maintained and kept current, enabling effective cross-training, business continuity, and readiness for regulatory examination at all times.

5.  Asset Servicing — Outsourced Functions Oversight

•    Oversee the team's monitoring of corporate actions and income processing performed by the Bank's affiliate operations on behalf of the US broker-dealer; this covers a range of scheduled and event-driven activities including dividend and interest payments and various corporate restructuring events.
•    Ensure all outsourced processing meets agreed service standards for timeliness, accuracy, and completeness; review how the team escalates exceptions and service failures, and confirm that US management is notified promptly.
•    Review the team's reconciliation of processed entitlements against records held at the firm's custodians and depositories; ensure discrepancies are investigated and resolved within agreed tolerances and timeframes.
•    Maintain governance records and oversight evidence supporting the firm's covered functions framework; provide regular, structured updates to US management on the status of all monitored activities.
•    Work with the Bank’s affiliate Operations teams and Technology to reduce manual handoffs and introduce more automated oversight tools — including exception alerts and event-status dashboards — that give the team better real-time visibility.

6.  Supervisory Controls & Audit Readiness

•    Maintain a well-documented and consistently applied control environment across the team's areas of responsibility; ensure procedures are current, ownership is clear, and actual practice reflects what is written.
•    Ensure the team is audit-ready at all times — with evidence of control activities systematically captured and stored in a way that can be readily retrieved for regulatory examinations, internal audits, or management reviews.
•    Lead the team through regulatory examinations and internal audit engagements; prepare supporting documentation, coordinate information requests, and track open findings through to closure.
•    Identify gaps in the control framework arising from regulatory change, business growth, or system changes; document the risk, agree remediation actions with the Director, and ensure accountability and timelines are in place.

7.  Reporting, Metrics & Senior Management Communication

•    Prepare and present regular operational performance and metrics packages for the Director and Managing Director, US Operations; ensure all outputs are clearly structured, sourced from reliable data, and supported by concise commentary on performance, variances, and trends.
•    Contribute to the preparation of risk and performance dashboards; track trends over time and provide substantiated commentary on what is driving key movements, what is being done to address issues, and what the current risk position is.
•    Present confidently in governance and management meetings attended by senior operations and finance leadership; provide clear, well-supported responses to management questions on regulatory performance and control status.
•    Track escalated risk items and remediation actions through to documented closure.

8.  Stakeholder Engagement & Cross-Functional Collaboration

•    Serve as the primary day-to-day Operations contact for the Finance Regulatory Reporting team; maintain a close working relationship to ensure data is consistent, queries are resolved efficiently, and filing inputs are coordinated across both functions.
•    Build productive working relationships with Technology, Data, Compliance, Risk Management, Internal Audit, and other GWO operations teams.
•    Provide an operations and control perspective on new business initiatives, system changes, and process projects that affect the US broker-dealer.
•    Apply Scotiabank's risk appetite and conduct standards in all day-to-day activities; proactively raise issues and concerns with the Director before they become problems.

What You'll Bring

•    5-8+ years of experience in financial services operations, with exposure to regulatory reporting, post-trade controls, or financial responsibility compliance within a broker-dealer or similar regulated environment.
•    Prior experience leading or managing a small team; able to set direction, develop individuals, manage competing priorities, and maintain high standards under deadline pressure.
•    Solid working knowledge of SEC Rules 15c3-3 and 15c3-1, including reserve formula mechanics, possession and control requirements, and the interaction between operational settlement activity and regulatory capital.
•    Experience contributing to the production of regulatory financial reports, or working closely with a Finance team to provide operationally sourced data inputs to such reports.
•    Demonstrated ability to present regulatory data and operational metrics to senior management clearly and with confidence; experience preparing and delivering management reporting packs is important.
•    A track record of identifying and driving process improvements that reduce manual effort, increase accuracy, and make operations more scalable in a regulated environment.
•    Comfort working with data and reporting tools; familiarity with automation or workflow solutions relevant to operations or regulatory reporting is an advantage.
•    A clear and confident communicator — in writing and in person — with the ability to explain complex regulatory or operational matters in straightforward language to a range of audiences. Strong organizational and analytical skills; able to manage multiple deadlines and priorities calmly and effectively in a fast-moving environment.
•    Experience with industry operations platforms and post-trade infrastructure; familiarity with custodian and depository processing is beneficial.
•    Strong proficiency in Microsoft Excel; able to build and maintain controlled reporting templates, perform data analysis, and present findings clearly. 
•    Familiarity with automation tooling relevant to regulatory reporting or operations workflows — e.g. Alteryx, Power BI, Python scripting, RPA, exception management platforms, or automated reconciliation engines.
•    Undergraduate degree in Finance, Business, Accounting, or a related field; a professional qualification is an advantage but not essential.
•    FINRA Series 99 registration required; willingness to obtain within an agreed timeframe.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture. 

What's in it for you? 

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. 

#Dallas

#GBM

Location(s):  United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.