Title:  Manager, USCM Operations

Requisition ID: 263046

 Salary Range:  -  

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, U.S. Cash Management Operations – Dallas, TX 

Global Transaction Banking 

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:  Leads and manages U.S. Cash Management Operations, with accountability for the end-to-end delivery of operational processes, control framework effectiveness, and team performance. Ensures alignment with business strategy, regulatory expectations, and risk management standards.

What You’ll Do:  

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Owns end-to-end daily, weekly and monthly operational processes supporting Global Transaction Banking (GTB) Corporate and Commercial Product, ensuring effective, efficient, and scalable service delivery.
• Provides leadership and oversight of day-to-day operations through Assistant Managers, ensuring consistent execution, quality, and SLA performance.
• Accountable for operational risk management, including identification of issues, escalation, remediation, and sustainable resolution of control deficiencies.
• Drives continuous improvement initiatives, including process optimization, automation, and operating model enhancements.
• Partners with Product, Technology, Sales, and other stakeholders to support business initiatives, new product implementations, and strategic changes.
• Leads engagement with internal and external audit functions, regulatory bodies, and control partners; accountable for timely remediation of findings.
• Defines, monitors, and reports on key performance indicators (KPIs) and key risk indicators (KRIs) to senior management.
• Allocates resources and manages capacity planning to ensure appropriate coverage and scalability of operations.
• Builds and leads a high-performing team by setting clear objectives, providing ongoing coaching and development, and driving performance management and succession planning.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team

What You'll Bring: 

• 5+ years of experience executing & leading effective operational support of Transaction Banking business, including but not limited to Payments/Deposits, FX Settlement and Liquidity Management.
• Possess strong knowledge of Transaction Banking products with advanced technical acumen and solid risk management techniques preferred.
• Demonstrates experience in people leadership and process ownership
• Excellent verbal and written skills with the ability to effectively communicate with external clients and internal partners.
• Must possess strong attention to detail, organizational, planning, time-management, problem solving & critical thinking skills.
• Possess the ability to be a self-starter and team player.
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Prior experience with Finacle, Duco, Power BI and other operational systems considered an asset.
• Bachelor’s degree in Finance, Accounting, Business Administration or related discipline considered an asset.

Interested? 
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s):  United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.