Title:  Systems Reliability Engineer Associate

Requisition ID: 261043  

Employee Referral Program – Potential Reward: $200,000.00 

We are committed to investing in our employees and helping you continue your career at ScotiaTech.

 

Purpose 

Combining the competencies of DevOps, Systems Administration, and Cloud Engineering, the role of Systems Reliability Engineer Associate provides the opportunity to combine your technical ability, strategic thinking and detail-oriented execution in a fast-paced, dynamic environment.  You will join a team with the purpose of constantly improving the reliability of our systems through continuous improvements to running infrastructure and applications. You will work with application teams to deliver continuous improvements to applications and support the transformation of our approach to both operations and development. You will work with the Cloud Engineering team to design and implement tools and processes that monitor and respond to the state of our systems.  

Accountabilities 

•    Managing the reliability of critical infrastructure platforms on our Public Cloud Platforms 
•    Improve and maintain site availability, scalability, service and system performance
•    Investigate system errors and problems, bottleneck analysis for the systems we support (PEGA, Atlassian, Azure, GCP, Kubernetes, etc.
•    Provide solutions for performance management, disaster recovery, monitoring and access management
•    Participate in solution design sessions
•    Participate in planning and retrospective sessions, attending stand-ups, etc.
•    Build and operate highly available and scalable software and infrastructure.
•    Supporting application teams on the use of the platform including providing guidance on design patterns, best practices, and security considerations.

Education / Experience / Other Information 

•    A self-starter with a strong sense of personal accountability and team responsibility 
•    1-3 years of experience working in large enterprises
•    Ability to work on ambiguous and complex problems
•    Experience using Dynatrace and log analysis
•    Solid verbal and written communication skills in English B1+
•    Relevant working experience, System Administration, and/or Enterprise Operations skills
•    Experience designing and implementing tasks in Continuous Integration systems (Jenkins, GitHub, Terraform.)
•    OS Experience (RHEL 9.X and Windows 2K22 and above) 
•    Experience in Incident management, Change Management, troubleshooting, and root cause analysis in production environments
•    Knowledge of Agile & Lean methodologies for requirements / design methodology - detail oriented, analytical and capable of investigating complex / technical issues and provide alternative solutions, project & production methodologies.
•    Experience in a modern technology stack.
•    Knowledge of software design patterns, infrastructure architecture, DevOps, or security considerations.
•    Understanding of software release process (environments, binary repositories, CI/CD).
•    Attention to details, high standards for quality.
•    GiTOps Experience

THE FOLLOWING WOULD ALL BE ASSETS: 

•    Production operations experience with Azure, GCP, or other public cloud platforms.
•    Experience with Tanzu (PCF), Pipelines, and other cloud development platforms 
•    Experience supporting containers, container orchestration platforms specifically Google or Azure Kubernetes
•    Experience support GCP and/or Azure 
•    Development experience with any of the following languages (Java, Javascript, C#, Python, Powershell, Go, Ruby, BASH, Ansible)
•    ITIL Foundations certification
•    Hands-on technical working experience as a Pega Administrator in an Azure / Google / AWS cloud environment.
•    Technical working experience with Linux and shell scripting in supporting and maintaining Pega BPM infrastructure.
•    Knowledge of networking concepts (DNS, TCP/IP, Load Balancers, routing etc.)
•    Cloud security (Cryptographic key management/PKI, Secure coding practices etc.
•    CIAD Tools (JIRA, Confluence, GitHub, CloudBees, Jenkins)
•    REDIS Cache
•    MongoDB
•    ArgoCD
•    ISTIO Service Mesh or other service mesh
•    Hypervisor Experience (VMWare or other)
•    Working in a Financial Services organization

Working Conditions 

•    Work in a standard office-based environment; non-standard hours are a common occurrence. Limited international travel may be required. 

#LI-hybrid

Location(s):  Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.