Title:  Private Cloud Platform SRE Associate

Requisition ID: 254130

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

Purpose

Contributes to the overall success of the Enterprise Cloud Services department globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities 

•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

•    Support SaltStack operations to help with configuration tasks and assist with automated deployments across Windows and Linux servers.

•    Support WSUS operations by helping apply updates, monitoring system status and resolving common patching issues for Windows servers.

•    Assist with Red Hat Satellite by performing patching tasks, monitoring system status, and helping distribute content to Linux servers.

•    Maintain Red Hat Satellite for patch management, content distribution, and server health in enterprise Linux ecosystems.

•    Participate in an on-call rotation, responding to calls, emails, alerts, diagnosing incidents, and resolving issues efficiently to minimize downtime of the platforms.

•    Conduct detailed root cause analysis for system failures or performance degradation, documenting findings and implementing long-term fixes.

•    Create and maintain comprehensive documentation, including runbooks, incident reports, and configuration guides, to support team knowledge sharing.

•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

•    Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

•    Champions a high performance environment and contributes to an inclusive work environment

Education / Experience / Other Information 

•    Mid Level: 1-3 years of progressive experience in system administration, infrastructure automation, and enterprise support.
•    Familiarity with Linux and Windows Server (2016/2019/2022) administration.
•    Mid scripting skills in Python, Bash, or PowerShell for task automation and system integration.
•    Prior experience in an on-call or 24/7 support role is strongly preferred.
•    Clear verbal and written communication skills for collaborating with teams and documenting processes.
•    Understanding of patch management best practices and basic cybersecurity principles to safeguard systems.

Nice to have
•    Mid-to-High level knowledge of Vmware/Aria, SaltStack, WSUS and Red Hat Satellite.

Working Conditions
•    Work in a standard office-based environment; non-standard hours are a common occurrence.  Limited travel internationally 
•    Participation in an on-call rotation to ensure 24/7 system availability and rapid resolution of critical incidents

#LI-HYBRID

Location(s):  Colombia : Bogota : Bogota 

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.