Manager, External Workforce Management

ID de la solicitud: 261878

Gracias por tu interés en ScotiaTech, el nuevo e innovador centro tecnológico de Scotiabank en Bogotá. 

Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño.

 

Purpose

Leads and oversees a Technology Workforce Management team / Technology in globally ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities 

•    Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•    Leads and coaches a team of Senior Analysts, External Workforce Management to execute against their assigned activities, goals, and cascaded operational objectives.
•    Collaborate with vendors, contract owners and business leaders to ensure operations’ alignment to the Scotiabank’s External Workforce Management Governance and Provide advisory to stakeholders about the team’s process.
•    Manages Technology External Workforce contract execution, invoices prcessing and reporting, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives with full adherence to governing regulations, internal policies, and procedures.
•    Performs contract validation, execution and closing activities and update tracker tools (Access, Excel, Jira), process contracts leveraging bank’s contracting applications (COUPA SmartBuy, SAP Fieldglass, Icertis), and distributes published contracts to supplier by email.
•    Tracks all incoming and historical contract data in Excel/access database for KPIs reporting.
•    Ensures his/her team members align to the team’s established SLAs.
•    Ensures invoice process is followed, including reception, validation and submission of invoices for payment, safeguarding deliverables or timesheets comply with the contract executed. Maintains invoice records and tracks to payment. Contract/Purchase Order (PO) closures.
•    Leads/Participates/Suggests enhancements to existing team’s processes.
•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•    Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
•    Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Education / Experience / Other Information 

• Bachelor’s degree in supply chain, business management, finance, marketing, law/jurisprudence OR relevant work experience. Postgraduate is a plus.
• Minimum 3+ years progressive experience in third-party/supplier engagement activities. Fair knowledge about contract management (Master Agreement, Statement of Works, purchase order tools, invoice process, etc.) or ability and interest to learn on the job.
• Analytical skills and experience in working with a large dataset on Microsoft excel, and exposure to running queries and Macros is preferred.
• Nice to have: Microsoft Access, Power BI, SharePoint, Jira.
• Experience with automation and/or operational excellence projects will be a plus.
• Stakeholder management skills and comfort in speaking with senior leaders at the Bank.
• Strong business acumen and strategic thinking skills.
• Experience managing people for 1 year.

Working Conditions

• Work in a hybrid model: standard office-based and remote environment; non-standard hours are a common occurrence. No travel is required for this position.

​ Ubicación(s):  Colombia : Bogota : Bogota ScotiaTech es una unidad de negocio de ScotiaGBS, un grupo de empresas de Scotiabank, ubicado en Bogotá, Colombia. ScotiaTech fue creado para apoyar diversos sistemas y procesos tecnológicos del Banco. Ofrecemos un entorno de trabajo inclusivo y positivo, además de ventajas competitivas. En ScotiaTech, valoramos las habilidades y experiencias únicas que cada persona aporta y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en ScotiaTech; sin embargo, solo contactaremos a quienes hayan sido seleccionados para una entrevista. ​