Title:  Manager, Employee Relations

Requisition ID: 263320

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
 

Purpose

Employee Relations Managers contribute to the overall success of the Employee Relations (ER) and Labour Relations (LR) business strategy and objectives. Managers are responsible for investigating and finalizing medium/high risk ER/LR cases in support of designated business lines/subsidiaries/countries and ensure that all activities are conducted in compliance with governing regulations, Bank policies, and processes.

Accountabilities

· Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge

· Independently manages ER/LR cases requiring specialized depth of expertise and knowledge of the Bank’s Code of Conduct, HR policies (e.g., Global Harassment Policy, Global Human Rights Policy), employment law, and assigned business lines/subsidiaries/countries

· Acts as a subject matter expert and provides value-added advice and coaching on employment related issues to employees, People Managers and HR Business Partners ensuring global consistency and alignment to established governing regulations, Bank policies, and processes to avoid precedent-setting outcomes

· Conducts formal investigations into allegations of serious misconduct both independently and/or in collaboration with the Employment Law Group (e.g., harassment, discrimination, violence) and Corporate Security (e.g., criminal activities, breaches of privacy and confidentiality)

· Leads employee interviews, often engaging in contentious dialogue to analyze the facts of situations; writes investigative reports and presents findings and recommendations to Senior Leadership to mitigate legal risk to the Bank

· Works in collaboration with HR Business Partners in planning the end-to-end delivery of strategic initiatives (e.g., reorganizations impacting a large employee population); identifies trends and provides insights to Senior Leadership and HR Business Partners to contribute to the HR strategy (e.g., control breakdowns, talent strategy)

· Promotes and supports a seamless and consistent experience for employees and People Managers with ER/LR issues and concerns; updates and maintains accurate information in the ER/LR case file to ensure defensibility against potential litigation

· Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring teams meets obligations while respecting operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk (including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct)

· Champions a high-performance environment and contributes to a team environment that attracts, retains, develops, and motivates others by fostering an inclusive work environment, communicating vison/values/business strategy

Reporting Relationships

Primary Manager: · Manager & Team Lead Employee Relations

Dimensions

· Support business lines/subsidiaries/countries within a designated portfolio · Diverse HR/ER/LR knowledge specific to designated portfolio (e.g., knowledge of various country benefits, collective bargaining agreements, and local legislation) · Operate independently day-to-day with limited direction/coaching from Senior Manager, ER/LR · Work collaboratively with internal and external partner groups (e.g., Employment Law Group, Corporate Security) · May engage in preliminary negotiations/discussions with external legal counsel

Education / Experience / Other Information

· Post-secondary degree in Law; · 2- 5 years of experience in Employee Relations or Human Resources · Expert knowledge of employment law and labour law (within the various countries ER/LR supports) · Knowledge of how to read and interpret collective agreements (international) · Strong problem solving skills with ability to apply sound judgement · Strong conflict and alternative dispute resolution skills · Strong verbal and written communication skills, including strong report writing and presentation skills, both English and Spanish · Ability to multitask while remaining organized; able to set priorities and meet deadlines · Advanced computer skills in MS Office products

Working Conditions

· Work in a standard, sedentary office-based environment; non-standard hours are a common occurrence. Some travel required.

Location(s):  Colombia : Bogota : Bogota 

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.