Title:  HR Data Management Advisor

Requisition ID: 265848  

Employee Referral Program – Potential Reward: $0.00 

We are committed to investing in our employees and helping you continue your career at ScotiaGBS
 

Purpose 

Contributes to the overall success of the HR Services Operations team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities 

-    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships,systems and knowledge.
-    Process position, job and employee data changes in HR systems throughout the employee lifecycle events
-    Ensure data accuracy and integrity of employee records and position management changes through establishedinternal control mechanisms
-    Respond to inquiries pertaining to position management and employee lifecycle events and answering escalatedissues from different stakeholders
-    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities anddecisions.
-    Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’sValues, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to andeffectiveness of day-to-day business controls to meet obligations with respect to operational, compliance,AML/ATF/sanctions and conduct risk.
-    Champions a high-performance environment and contributes to an inclusive work environment.
-    Seek opportunities to improve operational effectiveness, and propose recommendations to Managers, Data Management

Dimensions

Manages support of HR Systems including: Case Management Systems, Payroll, me@Scotiabank
Operates independently day-to-day
Significant volume of transactions
Services a global community and responds within SLAs timeframe

Education / Experience / Other Information

• Relevant experience in resolving customer service requests.
• Knowledge of employee data administration and end-to-end processes.
• Deep understanding and knowledge of Bank policies and procedures.
• Strong knowledge of organizational structure and complexity.
• Proven teamwork capabilities; strong relationship management and interpersonal skills.
• Attentive to details and deadlines; ability to manage multiple priorities.
• Experience with transaction processing and data management.
• Experience in conflict/issue resolution.
• Strong computer application skills: Microsoft Excel, Microsoft Word, Adobe Acrobat is considered an asset
• English level: B1–B2, with good communication skills.

Working Conditions 

•    Work in a standard office-based environment; non-standard hours are a common occurrence. Limited international travel may be required.

#LI-hybrid

Location(s):  Colombia : Bogota : Bogota 

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.