Title: Director Global Wholesale Operations
Requisition ID: 236312
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Purpose
The Director holds dual responsibilities. The first responsibility is the proficient management of regulatory change projects that influence the onboarding process. This role ensures that regulatory deadlines are met in a manner that satisfies both compliance and operational goals.
The second responsibility is the Global Maintenance of client portfolio. This involves ensuring that the periodic updating and maintenance of clients aligns with regulatory requirements for AML/Fin Crime, Tax, Margin, and Regulatory Regimes (including MIFID, EMIR, CANDER, CFTC, and SBS). A key aspect of this role is to ensure an optimal experience for our clients and front office partners.
These dual responsibilities also encompass the management of the Global Refresh program and offshore vendors, as well as project initiatives that involve both internal and external stakeholders and vendors. This role is pivotal in maintaining regulatory compliance and operational efficiency within the organization.
Accountabilities
- Regulatory Change Projects: Proficient management and oversight of regulatory change projects that impact the onboarding process, ensuring that regulatory deadlines are met and both compliance and operational goals are satisfied.
- Global Maintenance: Responsible for the Global Maintenance of GBM’s client portfolio, ensuring that the periodic updating and maintenance of clients aligns with regulatory requirements for AML/Fin Crime, Tax, Margin, and Regulatory Regimes (including MIFID, EMIR, CANDER, CFTC, and SBS).
- Client and Partner Experience: Ensuring an optimal experience for our clients and front office partners throughout the onboarding process and ongoing client relationship management.
- Program and Vendor Management: Overseeing the Global Refresh program and offshore vendors, as well as managing project initiatives that involve both internal and external stakeholders and vendors. This includes ensuring effective communication and coordination among all parties involved.
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champion a high performance environment and contributes to an inclusive work environment.
Reporting Relationships
Primary Manager: Vice President
Direct Reports: Associate Director (2) and Senior Manager
Shared Reports: None
Dimensions
- Manages a team of individuals including both full time employees and contractors. Includes significant
responsibility for managed services contractors including onboarding, contract management etc. - Extensive project management requirements, in a complex cross-system and multi-jurisdictional project
environment
Education / Experience / Other Information
- At least 5-7 years of financial services experience. Preference will be given to direct experience dealing with
complex regulatory projects and large managed services contracts - An in depth understanding of capital market operations and trade lifecycle expertise, and working familiarity
with the corporate and investment banking business - Familiarity with systems supporting the GBM customer life cycle
- Strong written and oral communication, presentation and interpersonal skills to effectively communicate
complex concepts. - Exceptional project management, planning and organization skills.
- Ability to work independently and effectively
- Sound judgment in identifying risks in order to proactively escalate with relevant senior management.
- Demonstrated ability to operate at a strategic level.
- Professionalism, sensitivity, and discretion required, including stringent confidentiality requirements
- Ability to solve problems, multi-task and manage changing priorities.
- Detail-oriented.
- Collaborative team player.
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence.
Location(s): Colombia : Bogota : Bogota
ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits.
At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.
Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.
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