Title:  Business Solutions Specialist

Requisition ID: 254099

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

Purpose

Scotiabank continues to be an industry leader for Swift Payments technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

The Role

We are looking for an enthusiastic individual who understands the end-of-end lifecycle of international payments and can collaborate effectively with banks, fintech partners, and internal technology teams also to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, building and developing strategic, forward-looking infrastructure.

Accountabilities 

Day-to-Day
•    Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
•    Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution
•    Translate complex business needs into clear and concise functional requirements and user stories
•    Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
•    Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
•    Support scrum master and project manager in planning, scoping, and impact analysis for initiatives
•    Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
•    Act as a subject matter expert (SME) for payment-related projects and operational improvements as well as SWIFT connectivity. 
•    Monitor post-implementation performance and incident resolution
•    Must be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverables
•    Mentor and coach less experienced team members
•    Support various portfolio initiatives where possible
•    Championing a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
•    Championing a high-performance environment and contributing to an inclusive work environment
•    Experience and willingness to execute various test cycles

Dimensions
  
•    Payments Domain Knowledge in SWIFT, Fedwire and ISO 20022 is an asset 
•    Solid understanding of payment processing lifecycle and reconciliation processes.
•    Strong expertise in business process mapping, requirements gathering & documenting and system analysis
•    Core analytical and problem-solving abilities with keen attention to detail
•    Ability to communicate effectively with both technical and business stakeholders, translating complex information into clear insights
•    Ability to conduct gap analysis on different payment standards
•    Strong ability to build and maintain relationships with stakeholders across the bank
•    Ability to quickly adapt and manage multiple priorities in a fast-paced, dynamic environment
•    Ability to proactively identify project risks and contribute to overall project health and success

Education / Experience 

•    Experience with ISO 20022 standards and SWIFT payment flows (MT and MX formats)
•    Knowledge of SQL.
•    Experience working with databases.
•    Experience building dashboards or reports using Power BI.
•    Experience with APIs (REST/SOAP) and XML message structures.
•    Previous participation in large-scale payment transformation projects.
•    3 - 5 years of experience working with banks, fintechs, or financial institutions.
•    Professional, business administration, finance or engineering Strong project management, planning and organizational skills
•    Proficiency in using Jira / Confluence/ MS Office 
•    Experience working in Agile project methodology
•    Professional English proficiency (written and spoken - B2)

Working Conditions

•    Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
•    You'll work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
•    We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
•    Dress codes don't apply here: being comfortable and performance does
•    Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
•    A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, dental and much more

Location(s):  Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.