Title:  Business Solutions Specialist

Requisition ID: 248001

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

About the Role

Contributes to the overall success of the CCA Cards Technology team located in Toronto (supporting applications used across the Caribbean and Central America regions). Looking for a seasoned business analyst with expertise in the POS payments domain – including card schemes, certifications, payment gateways and acquiring models, and Credit Card Loyalty Programs.

Accountabilities

•    Reports to the Senior Manager and is responsible for end-to-end technical requirements gathering and definitions; working collaboratively with various stakeholders across the Bank (and vendors as/if required) on Merchant Acquiring initiatives.

•    Manages and oversees system implementation process by testing (i.e. developing test cases, conducting regression and new functionality testing, raising/managing problem bugs and testing fixes), assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support, as/if required.

•    Drives resolution of production issues to meet the needs of the supported Line of Business. This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created.

•    Monitors the production ecosystem and assist with driving/generate reporting on stability, security, audit and compliance findings.

•    Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to effectively assist in the provision of business solutions and services to the end user business lines.

•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

•    Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

•    Champions a high performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information 

•    The incumbent must be proficient in English both written and spoken.
•    A recognized under-graduate degree in a related field.
•    The incumbent must have knowledge of payments, including, but not limited to:
o    Credit Card Loyalty Programs
o    Acquiring
o    Card Schemes/Card Issuers
o    Gateway Systems
o    Authorization
o    Settlement
o    Account Funding Flows
•    Knowledge of AS400 and Transaction Switching systems is a plus. 
•    Ability to distil business requirements into technical requirements.
•    Excellent problem solving, communication and stakeholder/vendor management skills – English language fluency is a must.
•    Familiarity with tools like JIRA, Confluence, Service Now.
•    Must be a creative, self-starting, results-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems.
•    The incumbent must possess a basic understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real- time analytical and formal modelling tools, and keep current with rapidly changing technology.
•    This position requires the following knowledge:
o    Working knowledge of testing methodology;
o    Working knowledge of bank processes;
o    Working knowledge of the Bank's business units (including products);
o    Working knowledge of bank technology;
o    Novice knowledge of Bank accounting

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Location(s):  Colombia : Bogota : Bogota 

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.