Title:  Business Solutions Associate

Requisition ID: 254181

Thanks for your interest in ScotiaGBS, the best campus in Bogota.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
 

Purpose
Contributes to the overall success of the GOT business lines and IT&S; ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in-compliance with governing regulations, internal policies, and procedures.

Accountabilities 

•    The incumbent shall have strong Business Analysis Fundamentals to be able to elicit, document and validate clear business requirements, translate them into technology-ready artifacts, effectively managing scope, assumptions, dependencies and priorities. 

•    Comfortably operates in a technology-heavy environment, understanding app-to-app dependencies, actively participating in discussions about impacts, regression, integrations and platforms, while directly engaging with developers, architects and engineering managers. 

•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

•    A business values focused mindset to ensure that the Technology team is delivering the right product for Stakeholders, ensuring user stories are clearly defined and the team understands the scope and expectation of work.

•    Assist Scrum Master in managing agile delivery/adoption (JIRA, Confluence, Kanban, ServiceNow). Ensuring that the backlogs are visible, transparent, clear to all, and prioritize to drive meaningful outcomes, and conduct/mange requirements for Demo sessions with our stakeholder’s teams.

•    Assist stakeholders and support team to establish necessary service procedures, policies, and standards in compliance with internal policies and documentation guidelines.

•    Assist and support software development and the Support team in achieving their objectives by applying innovative and problem-solving thinking to increase design effectiveness, procedures, and cost-effective solutions while meeting business and regulatory requirements.

•    Identifying root causes of high frequency problems and supporting actionable plans to improve development team’s performance through material changes to our products and services.

•    Manage business and software development metrics framework for software products. Look over large amounts of data to put together reports and presentations for leadership teams. 

•    Use various software programs to help the bank and designated teams to formulate proper workflows and templates.
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•    Understand how the Bank’s risk appetite and risk culture should be incorporated into day-to-day activities and decisions.

•    Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of the day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

Reporting Relationships (Job Titles only)
Primary Manager:
(Include secondary Manager if applicable)    •    Manager, GRC Systems
•    Manager, Business Systems
•    Senior Manager, Business Systems
Direct Reports:    •    NA
Shared Reports (solid/dotted if applicable):    •    NA
         
Dimensions
•    Business units supported: RBBO.
•    1-2 Direct Reports 
•    Global (Canada & IB)

Education / Experience

•    English Level B2 Conversational.
•    University or College degree in Business, Engineering or Computer Science
•    2+ years of experience as Business Analyst
•    1+ year in a similar position.
•    Experience with Atlassian Confluence and Jira 
•    2 years of experience with software development lifecycle.
•    Waterfall, Agile and hybrid Methodologies are highly desirable, along with knowledge of IT Business Management.
•    Practical understanding of project management methodologies applied to software development 
•    Strong analytic skills, attention to details and problem solving.
•    An agile mindset and the flexibility to adapt to new and evolving environments.
•    Comfortable working in a fast moving, multi initiative and ambiguous environment, driven by frequent priority shifts according to capacity, risk or regulatory needs
•    Ability to prioritize concurrent regulatory, modernization and business initiatives based on our corporate strategy.

                            
Working Conditions
•    Work in a standard office-based environment; non-standard hours are a common occurrence.  Moderate travel internationally 
I have reviewed and understand the key accountabilities of my role.

Location(s):  Colombia : Bogota : Bogota 

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.