Title:  Business Analysis Lead

Requisition ID: 259099

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

Purpose

Contributes to the overall success of the GWMT globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted follow governing regulations, internal policies and procedures. The Global Wealth Management Technology (GWMT) team is responsible for developing and modernizing the technology that powers the Global Wealth Management business lines. GWMT consists of departments with high performing agile teams working closely together to deliver, support, and maintain the many applications and ecosystems within Global Wealth.  We are seeking an experienced bilingual (English & Spanish) Salesforce Technical Business Analyst to join our team in delivering an ambitious program to implement Salesforce Financial Services Cloud across multiple countries.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Ability to collaborate with senior leaders from Business and Technology to design long-term
• Business Technology roadmap for individual Salesforce orgs
• Experience leading discovery sessions with multiple Business and Technology stakeholders to
• elicit and capture business requirements and processes. Including the definition of user
• personas, epics, user stories and user acceptance criteria.
• Strong expertise in gap analysis, root cause assessments, business process mapping, process
• flow diagrams, data mapping and data analysis
• Ability to design elegant solutions for highly complex problems that can include changes to
• Technology as well as changes to existing Business processes.
• Proficiency with Agile practices such as backlog grooming, Scrum and Kanban based delivery,
• task definition, story splitting, etc.
• Strong communication and leadership skills
• Effectively communicate with business functions, analysis, development, and quality assurance
• teams to align technology solutions with business needs.
• Have keen attention to detail to ensure high quality of systems being developed and
• deployed.
• Propose solutions and alternatives to internal stakeholders to design the most effective
• processes and solutions.
• Support Delivery Lead and Technical Product Owner in planning, scoping and impact analysis
• Possess a customer focused mindset to provide reliable and timely production support that
• strengthens business partnerships
• Excellent verbal, written and presentation skills
• Must have at least 5 years of experience delivering Salesforce CRM solutions
• Must be bilingual in English and Spanish
• Understand how the Bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML and ATF sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions

• Countries / regions / business units supported
  • Primarily Caribbean region
• Number of projects / Number of systems
  • Backend Modernization to migrate 3 different modules to Atlas.

Education

• Bachelor’s degree in computer science or equivalent required.
• At least 1 or more certifications on Salesforce from the following before joining (certifications will be checked and validated):
  • Salesforce Developer 1
  • Salesforce Developer 2
  • Salesforce Platform App Builder
  • Salesforce Administrator
  • Salesforce Architect
  • Sales Cloud consultant
• Bilingual English/Spanish language skills (B2 English level)

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence.

#LI-Hybrid

Location(s):  Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.