Title:  Accounts Payable Supervisor

Requisition ID: 266345  

Employee Referral Program – Potential Reward: $0.00 

We are committed to investing in our employees and helping you continue your career at ScotiaGBS
 

Purpose

Leads and oversees the end-to-end Accounts Payable operation (Payments and Processing) for Canada and other jurisdictions (i.e., US, UK, IRL) within the Finance Services Unit, ensuring business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures. Responsible for supervising the complete Accounts Payable cycle, including the review, analysis, validation, and processing of invoices, expense reports, and payment proposals to ensure accuracy, eligibility, and timely execution. Contributes to the development, optimization, and adherence of processing and payment procedures, promoting a collaborative team environment where cross-functional responsibilities are assumed as necessary to meet departmental deadlines, quality standards, and operational goals.

Accountabilities

Administrative:

• Payroll updates reporting such: absences, Overtime, vacations, etc.
• Disciplinary actions (execution and reporting).
• Operational reporting as needed.

General Operational:

• Lead, coach, and develop the Accounts Payable team, ensuring high performance and capability growth.
• Establish goals and objectives, ensuring alignment with performance expectations.
• Conduct semi‑annual and annual performance reviews and provide continuous feedback.
• Participate in recruitment processes, interviewing and selecting candidates based on required competencies.
• Foster an inclusive, high‑performance environment aligned with the Bank’s Values, Code of Conduct, and Global Sales Principles.
• Manage succession planning, development, and retention strategies for the team.
• Ensure strict adherence to operational controls, compliance requirements, AML/ATF/sanctions, and conduct risk.
• Promote and uphold the Bank’s risk appetite and risk culture in day‑to‑day decisions.
• Guarantee the adequacy, adherence, and effectiveness of business controls across the AP operations.
• Maintain transparent and effective communication with internal stakeholders and business units.
• Provide timely responses and resolutions to escalations, inquiries, or operational issues.
• Deliver productivity, performance, and operational insight reports to management.
• Lead and supervise continuous improvement initiatives aimed at enhancing efficiency, control, and SLA performance.
• Develop and maintain desktop procedures, documentation, and training materials for the AP process.
• Drive cross‑training strategies to strengthen operational flexibility and meet SLA/OLA commitments.
• Distribute workload equitably according to team capability and operational demand.
• Generate and analyze system reports (Daily/Monthly) to monitor KPIs, identify risks, and improve process performance.
• Monitor and follow up on escalated cases until final resolution.
• Ensure staff have appropriate systems, tools, and access to execute job responsibilities effectively.
• Oversee the training and onboarding of new employees on AP policies, procedures, and system usage.

Specific Responsibilities

Accounts Payable Supervisor, Processing

• Supervise the review, validation, coding, and entry of invoices, expenses, and supporting documentation.
• Approve, deny, close, or delete vouchers according to the nature of expenses and policy requirements.
• Monitor day‑to‑day processing workload ensuring accuracy, compliance, and SLA adherence.
• Support business units in resolving invoices or expense‑related discrepancies.
• Escalate inconsistencies or deviations from procedures, invoice requirements, or documentation standards.

Accounts Payable Supervisor, Payments

• Ensure all payment requests are processed accurately and on time, across all payment methods (Cheque, EFT, Manual, etc.).
• Review and validate payment proposals ensuring compliance with authorization levels, business rules, and banking standards.
• Approve or deny pay cycles, manual payments, and adjustments based on policies and compliance guidelines.
• Generate and analyze payment‑related reports (daily/monthly) to control and optimize payment execution.
• Escalate discrepancies related to payment processing, approvals, compliance or system issues.

Reporting Relationships

Primary Manager:
(include secondary Manager if applicable)    •    Accounts Payable Manager
Direct Reports:    •    Accounts Payable Officer
•    Accounts Payable Analyst
Shared Reports (solid/dotted if applicable):    •    Not applicable

Education / Experience / Other Information 

•    Bachelor’s degree in finance, BA, Accounting, or another related field
•    One year of experience leading and developing teams
•    English level advance (written and spoken)
•    Six sigma methodologies acknowledge (Yellow/green belt desired)
•    Office tools skilled
•    Excellent organizational skills and attention to detail
•    Excellent communication skills
•    Problem-solving skills
•    Ability to provide and receive constructive feedback
•    Ability to work efficiently as part of a team and individually, as needed

Working Conditions

•    Work in a standard office-based environment; non-standard hours are a common occurrence.  

Location(s):  Colombia : Bogota : Bogota 

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.