Technical Analyst

ID de la solicitud: 258172

Programa de Referido de Empleados – Probable Pago: $0.00 

Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank.

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank’s Global Technology Enterprise Platforms (GTEP) - Operations and Engineering - Tools & Monitoring - Global Event Management System (GEMS) team is responsible for monitoring the availability & health of IT hardware, software, and network resources. GEMS automates the analysis of events, generates alerts, helps determine root cause and assigns Alerts to the correct resource groups to restore affected services.

The role:

You are accountable for the configuration, customization, and administration of the enterprise event‑management and automation platform. Your primary focus is to ensure effective utilization of platform modules and toolsets that streamline IT operations, enhance user experience, and improve workflow efficiency.

You will play a key role in promoting automated remediation solutions across the organization. Your ability to clearly articulate their value to both technical and non-technical audiences will be essential in driving adoption and maximizing impact.

In this role, as required, you can expect to provide extended support (after hours & 24x7) for engagement in real-time troubleshooting and resolution of Priority 1/Major Incidents.

Is this role right for you?

• You are an Automation Engineer with a strong sense of initiative and ownership.
• You excel at designing and implementing automated workflows, business rules, and orchestration logic.
• You explore new tools, integrations, and use cases that enhance automation solutions.
• You maintain the health and performance of enterprise monitoring and automation platforms.
• You support assigned application modules and evaluate complex problems.
• You provide training to end users on platform functionalities.
• You develop dashboards and reports to support IT service performance.
• You maintain documentation of configurations and processes.

Do you have the skills that will enable you to succeed in this role?

• Fully proficient in English and Spanish.
• Strong communication skills.
• Hands‑on experience administering enterprise monitoring, automation, or orchestration platforms.
• Knowledge of IT Operations Management (ITOM) is an asset.
• Experience with automation tools such as Ansible or Windows Orchestrator.
• Ability to build integrations using RESTful APIs.
• Proficiency in scripting languages such as JavaScript, PowerShell, or Python.
• Experience collaborating with technical teams.
• Experience using dashboards and KPIs to evaluate automation workflows.
  
  

What's in it for you?

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

Ubicación(s):  México : Ciudad de México : Álvaro Obregón || México : Ciudad de México : Azcapotzalco || México : Ciudad de México : Benito Juárez || México : Ciudad de México : Colonia Polanco || México : Ciudad de México : Coyoacán || México : Ciudad de México : Cuajimalpa de Morelos || México : Ciudad de México : Cuauhtémoc || México : Ciudad de México : Cuuhtemoc || México : Ciudad de México : Gustavo A. Madero || México : Ciudad de México : Iztacalco || México : Ciudad de México : Iztapalapa || México : Ciudad de México : La Magdalena Contreras || México : Ciudad de México : Mexico || México : Ciudad de México : Miguel Hidalgo || México : Ciudad de México : Milpa Alta || México : Ciudad de México : Tlalpan || México : Ciudad de México : Tláhuac || México : Ciudad de México : V Carranza || México : Ciudad de México : Venustiano Carranza || México : Ciudad de México : Xochimilco

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sidoseleccionados para una entrevista.