Title:  Senior Scrum Master, Digital Wealth - Tangerine

Requisition ID: 238974

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Senior Scrum Master, Digital Wealth - Tangerine (Toronto, ON)

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

The mandate of the Digital Wealth Delivery group is to deliver change through automation and reengineering of business processes and to ensure continuous improvement and support of Tangerine's strategy.The Digital Wealth Delivery group defines and manages development and operational projects and manages major project requests from inception to implementation. Detailed documentation regarding these processes are available to any employee who is involved, or would like to know more about the processes.

The Scrum Master is an experienced practitioner in Scrum and other agile methodologies who provides insight and advice concerning delivery practices. The Scrum Master will guide the team on how to use agile methods, and will coach the team on continuous improvement and self-organization. The Scrum Master is the guardian of the team, and acts as a buffer between the team and distracting influences. The Scrum Master collaborates closely with the Product Owner to maintain and prioritize the Product Backlog according to business value, and is responsible for the delivery of project artifacts.

Is this role right for you? In this role, you will:

• Leadership and Execution
  • Facilitates Daily Stand-Ups with the Scrum Team.
  • Collaborates with the Product Owner to prioritize the Product Backlog in order of business value.
  • Develops and maintains a Kanban board, with the assistance of the team, to track work in process.
  • Identifies, manages and resolves Risks, Issues and Blockers.
  • Collaborates with the Product Owner and Scrum Team to develop and maintain the project Story Map, and initial Release Plan by Minimum Viable Product (MVP).
  • Consistently monitors and reports on Scrum Team metrics, using a Cumulative Flow diagram and metrics such as Velocity and Cycle Time.
  • Complies with bank policies and procedures and regulatory body requirements for project delivery and financial rigor.
  • Ensures there is common awareness of the process, work in progress and shared agreements.
  • Compiles and distributes the weekly project status report according to accepted practices and timelines.
  • Manages and reports on progress against the project budget on behalf of the Product Owner, who is accountable for the project budget.  These activities include monthly budget vs actuals reconciliation, variance reporting and forecasting according to Tangerine standard practices.

• Coaching and Mentoring
  • Coaches individuals and teams in understanding how to continuously improve and adopt agile practices.
  • Challenges individuals and teams to improve.
  • Facilitates all standard Scrum ceremonies for the team.
  • Accountable for ensuring that all ceremonies deliver value to the team and to the organization.
  • Responsible for creating an energetic, collaborative and motivated team culture where the team can focus on their goals.
  • Breaks down organizational silos and promotes collaboration.
  • Creates an environment of high-trust.

• Additional
  • For assigned projects, participate in the identification, evaluation and recommendation of business and technology opportunities, as appropriate.
  • Participate in the solicitation, evaluation, and selection of third party services and products, as required.
  • Drive, challenge and hold business accountable for project deliverables and deadlines.
  • Interact with all levels of staff in the organization.
  • Develop an in-depth understanding of Tangerine systems and business processes.
  • Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.
  • Other duties as assigned.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in a related field
• 4+ years of experience in business and/or technology projects is required
• Experience in Canadian banking industry is considered an asset
• Minimum 1 year of supervisory/managerial experience is considered an asset
• Recognized Scrum Master certification is highly desirable
• Demonstrated experience with common Agile practices (Scrum, Kanban, Story Mapping)
• Demonstrated ability to facilitate the effective application of Kanban, Scrum, Story Mapping, Product Canvassing, Story writing, story splitting, MVP definition and Product Backlog Refinement
• Strong analytical and technical skills
• Demonstrated ability to effectively use MS Office Suite (MS Word, Excel, PowerPoint)
• Proven ability to work in small and medium size business and technology projects using an Agile delivery approach
• Proven ability to work in teams consisting of a variety of resources; business and technology, local and remote and internal and third party
• Strong interpersonal and communication skills both written and oral

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.