Title:  Senior Quality Engineer

Requisition ID: 210837

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

The Senior Quality Engineer (QE) provides support to the Senior Manager, Quality Engineering and is responsible for the oversights and coordination of testing and quality engineering activities within the banking domain. Responsibilities include leading and supervising of tasks and/or testing team, ensuring testing strategy, design, execution, defect management, reporting are executed and delivered in compliance with governing regulations, internal policies and procedures. The Senior QE will report directly to Manager or Senior Manager, Quality Engineering.

Is this role right for you? In this role you will:

• Day-to-day supervision of QE team including overseeing of the following type of testing:  Functional Testing (including automation), Integration Testing, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required.

• Coach and provide mentorships to testing team members in various areas including business domain, functional testing, automation, and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.

• Manage and lead testing activities for multiple large scale enterprise-wide programs/projects for Tangerine that are executed in Waterfall or Agile methodology

• Assess the risks associated with the development aspects of each solution/project and define approach for manual versus automation testing and institute change within the team.

• Risk Management – document testing risks and provide mitigation and contingency plans from testing standpoint.

• Drive delivery excellence for 1 or more QE teams under own umbrella by providing governance and continuous improvement, thereby generating high quality outcomes.

• Participate in project Discovery phase in collaboration with other teams like Development, PMO, Release Management and perform capacity planning for Testing initiatives.

• Collect strategic, technical, and operational test metrics.  Analyze current defects and test execution trends and extrapolate data for predictive analysis.

• Work with people of varied level within QE and/or outside of QE Team including Business/Product, Engineering, PMO, Release Management, Design, etc. to meet key objectives and advocate for quality.

• Accountable for team’s adherence to governance and processes, timely management of any issue or escalation and facilitates overall escalation processes

• Manage and review documentation and creating of testing artifacts (e.g., test strategies, plans, estimates, test cases, metrics/dashboard, defects log/report, sign-offs) to ensure artifacts adhere to prescribed standards and audit requirements.

• Work under the guidance of Sr. Manager/Director and be a participant in discussion with vendors related to testing methodologies, tooling, resources, POCs, etc

• Responsible for consolidated reporting, key metrics and KPI’s tracking for Senior Management. 

• Other duties as assigned.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• University or College Degree or equivalent experience in Computer Science/Engineering

• 10+ years of solid experience working within SDLC/TDLC

• 8+ years of solid testing experience within the capacity of Software Quality Engineering

• Proficient testing background in the Canadian financial services industry

• Experience with Mobile and Web technologies you are committed to maintaining a diversified set of skills through continued education and mentoring peers and team members.

• Solid understanding of test process methodologies and tools

• In-depth understanding of software development methodologies and practices

• In-depth understanding of project management methodologies and practices

• Demonstrated ability in managing an onsite, offshore resource model.

• Extensive experience test planning and management tooling

• Proficient in Microsoft Office (Word, Excel, Access, Power Point, Visio and MS Project)

• In-depth understanding of Accessibility guidelines (WCAG 2.0 / 2.1 – A/AA/AAA)

• Expertise in utilizing accessibility tools across web and mobile such as ANDI, AXE, JAWS, Voice Over/TalkBack, NVDA

• Strong experience in Data Warehousing environment (ETL) Testing - analyzing data received from different data sources including Informatica, RDBMS, My SQL and other databases.

• Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration.

• Hands on experience with Test Automation using Selenium, Cucumber or similar

• Proficient within API REST/SOAP testing and experience using related tools, SoapUI, Postman, ReadyAPI, etc.

• Experience with CI/CD and related tools and techniques; Jenkins/Dockers/Kubernetes an asset.

• CTFL, ISTQB, CSQA, CSTE good to have.

• Ability to work independently as well as part of the larger team.

• Ability to lead through influence in a face-paced environment and hold others accountable.

• Ability to work and collaborate with stakeholders from different departments and organizational levels.

• Self-starter, shows initiative, able to work with minimal supervision.

• Innovative and creative problem solver

• Motivated to learn new skills.

• Strong organizational, communication, technical and analytical skills

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.