Title:  Senior Manager, Technology Engagement & Enablement - Tangerine

Requisition ID: 241852

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Are you ready to make the change and become part of an established disruptor with the backing of a highly engaged team? If so come join us and help redefine the Canadian banking landscape!

What you will be doing: 

Tangerine is looking for a passionate change agent to join the Technology team as we re-imagine financial services technology, and double-down on our digital-first-disruptor roots.  In this high-impact role, you will use expert change management, business operations, communications skills to work with all members of the technology team to build and maintain a sense of purpose and pride in what we do.  You will also work closely with Tangerine’s technology leadership team to manage departmental communications, plan team events, coordinate enterprise initiatives, and deliver development and learning programs for the Tangerine Technology team. Finally, you will be a key contributor to strengthening our external brand to attract and retain the talent that will achieve competitive differentiation for Tangerine in the digital banking market.

Is this role right for you? It is if you want to:

• Partner with the CTO and Tangerine Technology senior leadership team to develop an organizational strategy to support our technology transformation.
• Lead the planning and coordination of technology team communications, events, and programs to build and maintain a highly engaged employee base.
• Build a leading brand for the Tangerine Technology in the broader technology sector through external communications and events.
• Develop disciplined internal routines and strategic programs to foster innovation within the Tangerine Technology team.
• Design and implement learning and development programs for leading-edge technical skills and leadership development.
• Collaborate with the other Tangerine departments on change management strategies and communications to support organizational changes.
• Support operations and reporting for Technology leadership, ensuring that reports collect the right data to tell a sincere story of our efforts.
• Organize disciplined collaboration routines for Technology leadership to build and maintain alignment to Tangerine’s corporate strategy.
• Support the preparation of executive briefings, board materials, and regulatory submissions.
• Support logistics and operations for our technology transformation to ensure smooth coordination of multiple stakeholders through the main execution and testing phases of the program.
• Build strong relationships with internal and external stakeholders, fostering trust and collaboration.
• Support oversight of regulatory compliance, audit readiness, and risk mitigation for the CTO’s portfolio.
• Ensure adherence to corporate governance standards, and similar consideration, in all facets of the role.
• Champion our values, fostering a culture of transparency, accountability, and inclusivity.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

• 8+ years’ experience in financial services, consulting, or a related field, with exposure to strategy, business operations, and communications.
• Passion for employee engagement and building a high-performance culture within a large technical team.
• Exceptional organizational, planning, and execution skills, with the ability to manage multiple priorities in parallel.
• Strong executive communication capabilities, including written briefs, presentation decks, and live stakeholder updates.
• High level of discretion and political acumen; knowing how to manage sensitive information and with whom to discuss it.
• Ability to deliver results in a fast-paced, challenging and dynamic business environment
• Superior interpersonal skills, leadership and influencing capabilities.
• Highly developed relationship management skills for both internal partners and external vendors.
• Proven track record delivering innovative solutions from concept to change management.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.