Title:  Senior Manager, Origination Lending Risk Strategies -Tangerine Bank

Requisition ID: 263076

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. 

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work. 

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment. 

Let’s shape the future of banking together! 

The mandate of this role is to lead the development of credit risk strategies, policies and procedures for the new originations for unsecured lending products (credit cards, unsecured line of credit, overdrafts, etc.) to optimize risk/return for Tangerine in Global Risk Management.

Job Responsibilities:

Develop Credit Risk Strategies:

• Develop and implement credit risk strategies, policies and procedures for Unsecured Lending portfolios using analytics, empirical decision models and competitive analysis.
• Ensure all credit risk strategies, models, and policy changes comply with internal model risk management standards, validation requirements, and applicable regulatory guidelines (e.g., OSFI expectations).
• Leverage champion/challenger capabilities and incorporate credit bureau, other third-party data, and non-traditional data to innovate for continuous improvements to existing strategies.
• Independently conduct analysis, including data query and data manipulation using advanced tools, translation of numbers into actionable insights, and delivery of business intelligence using effective data storytelling techniques.
• Conduct analysis to identify change in credit quality, exceptions, client behavior and performance trends. Develop and track early-warning indicators to identify population shifts.
• Examine the nature and depth of client’s relationship across lending and non-lending products to strengthen and develop client profiling tools and client segmentation analysis.
• Monitor, assess and evaluate existing risk strategies to identify opportunities, system/process deficiencies and recommend changes to ensure the Bank does not take on more credit risk than planned; including a forward-looking assessment to ensure it is within risk appetite.
• Demonstrate initiative to automate and simplify tasks to set risk thresholds to measure and control risks using technical or analytical skills.
• Promote best practices, leverage appropriate analytical tools, and provide governance to all strategy development, deployment and policy enhancements.

Support Business Line Initiatives/Projects:

• Participate in projects for Credit Cards and Unsecured Lending programs. This includes the review of business cases, risk proposals, requirements document, etc.
• Be a “change agent” and proactively identify areas where new/enhanced policies or procedures need to be implemented to improve productivity and performance within risk appetite and recommend/implement appropriate changes.
• Use superb communication skills to be a liaison with appropriate groups throughout the Bank, across all stages of the credit lifecycle, and among various levels of leadership.
• Prepare for and host credit risk strategic meetings, derisking initiatives, portfolio review meetings, and other
• Maintain a current, in-depth knowledge, relative to assigned products, of the Bank’s operating procedures and systems, by delivery channel/centralized unit (e.g. digital, call center etc.).
• Demonstrate initiative to automate and simplify tasks to set risk thresholds to measure and control risks using technical or analytical skills.
• Conduct other activities at the request of Unsecured Lending’s leadership.

Job Requirements:

• A minimum of 5 years with an financial institution in the risk/portfolio management field, with rigorous logical thinking and solid understanding of credit principles. Prior experience in unsecured lending (credit cards, lines of credit) is strongly preferred.
• Strong hands-on knowledge in the use of SAS, SQL or similar statistical software including the ability to apply advanced statistical techniques to extract, analyze and manage data. Ability to translate data into actionable insights using strong data storytelling skills.
• Project management and attention to detail to prioritize, manage and implement a variety of competing initiatives.
• Strong communication, collaboration and relationship management skills; ability to lead without authority and influence senior leaders.
• Proven ability to independently drive results with a self-starter mindset. Can manage multiple priorities effectively.
• Knowledge of credit scoring and risk assessment as well as portfolio management and behaviour scoring to maximize the effectiveness of existing technology in providing competitive and effective policies that respond to the credit needs of our customers.
• Bachelor’s degree or higher in business, statistics, economics, mathematics, management science or analytics.

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.