Title:  Senior Digital Product Owner (Wealth) - Tangerine

Requisition ID: 230596

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

Reporting to the Head of Digital Experience, the Sr Digital Product Owner acts as a bridge between various areas of the business and our delivery and development teams, keeping the business abreast of the project status and presenting output on the one hand whilst also working to get answers to any questions the team might have, clarify priorities, or otherwise solve daily problems. Day by day you’ll work in close collaboration with developers, UX and digital product designers, Client and product strategists, solutions architects, QA engineers and other experts to deliver high-quality software which is a pleasure to use.

Is this role right for you? In this role, you will:

• Communication
  • Communicate with the business stakeholders and take responsibility for building “the right thing.”
  • Serve as the primary source of external information for the Scrum team, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements.
  • Manage engagement with bank stakeholders and effectively communicate digital product release contents and expected digital product capabilities/customer journey.
  • Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the process.
    
    
• Leadership and Execution
  • Author, refine and approve backlog items, with clearly articulated “definitions of done”.
  • Prioritize user stories to best achieve business goals, ensuring sufficient depth of groomed items for development consumption and commitment.
  • Ensures user stories are clearly defined and the team understands the scope and expectation of work.
  • Ensures that the digital product backlog is visible, transparent, and clear to all, and decides what the team will work on next.
  • Assist in the development of digital product roadmaps to identify the minimum viable digital product and subsequent releases.
  • Play a leadership role in the Scrum team to ensure that high quality and creative solutions are implemented for challenging problems.
  • Facilitate creative problem solving on a day-today basis no matter the circumstances, working closely with development on implementation challenges, turning ambiguity into clarity in a fast-paced environment.
  • Use KPIs and digital product metrics to inform the team’s direction.
    
    
• Additional
  
  • Review QA test plans to align with acceptance criteria, facilitate testing and review of early builds for adherence to functional requirements.
  • Identify and manage business activities (operating model, training, communications, etc.) required to support agile initiatives.
  • Manage project financials, develop value-at-stake and total cost of ownership models and define KPIs to measure business outcomes and team success.
  • Coach team members and help with their development / desired outcomes as required.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree
• 5+ years in Wealth Management  businesses / Investment industry
• 5+ years related experience in digital product management or technical solution delivery is preferred.
• Excellent project delivery skills, with proven accomplishments leading cross-functional projects.
• Facilitation and fact-based problem solving to resolve complex issues and drive actionable outcomes.
• Previous work experience with significant accountabilities relating but not limited to: 
  • Digital Product management and digital product development
  • Leading IT and business teams
  • Influencing senior executive decisions
• Experience in a technology company or top-tier technology consulting firm an asset.
• Experience with Agile tools such as Jira, Confluence, etc.
• Master's / MBA considered an asset.
• Certified Scrum Product Owner designation is an asset.
• Working knowledge of software, Information Technology, mobile application development is an asset.
• Technology and design focus with a strong understanding of the development process, creative process and overall UX/UI.
• Strong data driven approach, utilizing key metrics and evidence in decision making.
• Excellent verbal and written communication skills, ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision).
• Excellent written, verbal, virtual, and live communications skills.
• Enthusiastic, thorough, inclusive and results-oriented; Ability and desire to help others thrive in a dynamic team-oriented environment.
• Eager to mentor, teach, share and learn.
• Deep passion in first class customer experiences, innovation and delivering software.
• An Agile “mindset” and the flexibility to adapt to new and evolving environments.
• A positive attitude, thirst for knowledge, team oriented, pragmatic, willing to fail.
• Very strong organizational sense and effective time and priority management.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.