Title:  Quality Engineering Lead - Tangerine

Requisition ID: 240506

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Are you ready to make the change and become part of an established disruptor with the backing of a highly engaged team? If so come join us and help redefine the Canadian banking landscape!

What you will be doing: 

The Quality Engineering (QE) Lead provides support to Senior Manager, Quality Engineering and is responsible for the oversight and coordination of testing and quality engineering activities within the banking domain. Responsibilities include automation, testing, planning, coaching, leading and supervising tasks and/or testing team.  The lead will also support testing strategy, design, execution, defect management, reporting are executed and delivered in compliance with governing regulations, internal policies and procedures. The QE Lead will report directly to Senior Manager, Quality Engineering.

Is this role right for you? 

• Day-to-day coordination of QE squad, including overseeing and carrying out following type of testing: Functional Testing (including automation), Integration Testing, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required
• Delivering the automation results for the dedicated channel, based on the strategic directives set forth by leadership team
• Coach and provide mentorships to test team members in various areas including business domain, functional testing, automation and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices
• Recommending and implementing various processes or framework enhancements by collaborating with QE community within the bank
• Manage and lead testing activities for multiple large-scale enterprise-wide programs/projects for Tangerine that are executed in Agile methodology
• Assess the risks associated with the development aspects of each solution/project and define approach for manual versus automation testing and institute change within the team
• Risk Management – document testing risks and provide mitigation and contingency plans from testing standpoint
• Collect strategic, technical and operational test metrics.  Analyze current defects and test execution trends and extrapolate data for predictive analysis
• Work with people of varied levels within QE and/or outside of QE Team including Business/Product, Engineering, PMO, Release Management, Design, etc. to meet key objectives and advocate for quality
• Responsible for team’s adherence to governance and processes, timely management of any issue or escalation and facilitate overall escalation processes
• Manage and review documentation and creating testing artifacts (e.g., test strategies, plans, estimates, test cases, metrics/dashboard, defects log/report, signoffs) to ensure artifacts adhere to prescribed standards and audit requirements

Do you have the skills that will enable you to succeed in this role?

• 10+ years of solid experience working within SDLC/TDLC
• 5+ years of solid testing experience within wealth management domain
• 5+ years of experience with Mobile and Web technologies
• 5+ years of experience managing onshore or offshore team
• Proficient testing background in the Canadian financial services industry
• University or College Degree or equivalent experience in Computer Science/Engineering
• Must have hands on experience with Test Automation using Selenium Webdriver IO or similar, and ability to contribute to automation framework enhancements
• Extensive knowledge of Java script, Type script etc
• Proficient with API REST/SOAP testing and experience using related tools like Rest Assured etc
• Experience with CI/CD and related tools and techniques; Jenkins/Dockers/Kubernetes
• Expertise in utilizing accessibility tools across web and mobile such as ANDI, AXE, Voice Over/TalkBack, NVDA
• Strong experience in Database Testing - analyzing data received from different data sources including RDBMS, My SQL and other databases
• CTFL, ISTQB,CSQA,CSTE good to have

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.