Title:  Quality Engineer

Requisition ID: 196901

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is and we continue to evolve on what it can be, using technology to create innovative, forward thinking banking solutions with our clients’ needs in mind. We are made up of high performing, curious, energetic and collaborative individuals who thrive in our high trust agile environment to deliver best in class solutions for our customers. We believe in giving people hands-on challenges and the responsibilities that come with them, allowing them to grow, evolve and create opportunities to build their career. Are you ready to make the change and become part of an established disruptor with the backing of a highly engaged team? If so come join us and help redefine the Canadian banking landscape!

Purpose:

The Quality Engineer (QE) supports web and mobile testing for all releases and responsible for driving quality through using predefined processes and tools within Tangerine.  Responsibilities include test case design / execution, defect management and maximizing automation (API/UI) in compliance with governing regulations, internal policies and procedures.  The Quality Engineer (QE) will report directly to Manager or Senior Manager, Quality Engineering.

Is this role right for you? In this role, you will:

• Collaborates with delivery teams across testing requirements including:  Functional/Non-functional Testing (including automation), Integration Testing, APIs, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required.

• Support all testing activities: maintain/execute both functional and non-functional manual and automated test scripts across various applications and devices, log and track defects to completion, provide testing updates and sign-offs etc

• Understands the test requirements for each releases/deliverables   and coordinate testing with offshore/onsite partners.  

• Understand the role of testing within the software development lifecycle and business-related project constraints and effectively advocate for the best possible customer experience of product quality within those parameters.

• Provide Quality Engineering and technical guidance to project teams and TQA personnel to support QE process and deliverables.

• Takes responsibility and ownership for the quality of all deliverables including test scripts, test cases, bugs and QE artifacts.

• Participates in automation code reviews to ensure adherence to quality standards and best practices.

• Assess the risks associated with the development aspects of each solution/project and define approach for testing manual versus automation testing (with an automate first focus)

• Risk Management – document testing risks and provide mitigation and contingency plans from testing standpoint.

• Drive delivery excellence by  contributing to   governance and   continuous improvement, thereby generating high quality outcomes

• Participate in project Discovery phase in collaboration with other teams like Development, PMO, Release Management and perform capacity planning for Testing initiatives

• Collect strategic, technical and operational test metrics.  Analyze current defects and test execution trends and extrapolate data for predictive analysis

• Work with Sr.QE and  QE Leads and shared services teams to monitor the status, effectiveness, efficiency and quality of testing deliverables

• Create, support and conduct on-going maintenance of Tangerine Quality Engineering knowledge repository

• Leverage opportunities to innovate within the testing and quality domain (process / tools / automation)

• Other duties as assigned

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 3+ years of automation skills in JavaScript or Java (Selenium) - Must

• 2+ years of API automation (RestAssured preferred) - Must

• University or College Degree or equivalent experience in Computer Science/Engineering

• 4+ years of testing experience within the capacity of Software Quality Assurance

• Knowledge of testing background in the Canadian financial services industry

• Working experience within both Waterfall and Agile methodologies preferred with a solid understanding of general project management, SDLC and TDLC principle

• Experience with test planning and management  process and tooling such as with JIRA, X-Ray, Micro focus or equivalent

• Proficient within API REST/SOAP testing and demonstrated ability to automate using industry standard tooling such as REST Assured, Postman etc.

• Working experience with test automation tooling such as Selenium, Appium, WebdriverIO or equivalent and an understanding of coding structure and best practices

• Working knowledge with Java, JavaScript, and Python and other scripting languages

• Hands on experience with Mobile testing (iOS / Android devices) and related solutions such as SoastaTouchtest, PerfectoMobile UFT and SmartBear Test Complete etc

• Experience working within a DevOps environment and understanding of CI/CD process and related tooling Jenkins, Docker, Kubernetes an asset

• CTFL, ISTQB,CSQA,CSTE good to have

• Ability to work independently as well as part of the larger team

• Ability to  work in a fast-paced environment

• Ability to work and collaborate with stakeholders from different departments and organizational levels

• Self-starter, shows initiative, able to work with minimal supervision

• Motivated to learn new skills

• Strong organizational, communication, technical and analytical skills

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.