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Title:  Network Systems Administrator - Tangerine


Requisition ID: 153308

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.


The Information Technology (IT) department manages the technology and computer infrastructure that drives Tangerine’s business systems. The IT department supports the organization in these critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Business and Web Applications and Strategic Technical Planning.
The Network System Administrator is a key member of the Network and Delivery Services Team who is responsible for the implementation, administration and maintenance of the organization’s network architectures. This includes LAN, WAN, VPN, Cloud, SDN and internet gateways. The Network System Administrator will also provide technical experience and expertise in administering and maintaining a stable DNS and load balancing environment.
Reporting directly to the senior manager of Network Delivery Services, the Network Systems Administrator will combine their strong technical knowledge with industry trends to ensure that the Infrastructure is evolving to meet the requirements of the next generation of systems and applications. 
Is this role right for you? In this role, you will:


•    Install, configure, administer, and support necessary hardware and software for LAN and WAN infrastructures; including routers, switches, external firewalls, load balancers, network monitoring tools, configuration backup tools and wiring to provide an optimized and reliable environment to run production applications and to perform development.
•    Perform maintenance and release upgrades on a timely basis or as needed; troubleshoot and provide solutions to LAN/WAN hardware and software issues.
•    Perform maintenance and release upgrades on a timely basis or as needed; troubleshoot and provide solutions to monitoring alert systems.
•    Monitor network performance and capacity in the areas of response, throughput, and availability.
•    Perform analysis of LAN/WAN requirements and contribute to the design of LAN, WAN and SAN architecture, integration, and installation.
•    Assist with the completion, documentation and reporting of network sniffing and traces as necessary.
•    Monitor, assess and act upon applicable security advisories and vulnerabilities.
•    Prepare and maintain documentation of monitoring alert systems and configuration.
•    Prepare and maintain documentation of all LAN, WAN, Load Balancing, DNS and Internet connections and configurations.
•    Install, configure, and administer hardware and software systems that provide appropriate network security functionality,
•    Research, evaluate, design, test, recommend, and plan the implementation of new or improved network hardware/software/devices
•    Assist in maintaining and testing business continuity/disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster
•    Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Technical Skills and Experience-
•    3+ years of demonstrated hands-on experience supporting a large scale, mission-critical enterprise infrastructure
•    Experience managing and maintaining complex TCP/IP networks with multiple routing protocols such as e/iBGP, EIGRP, OSFP, MPLS and IP Multicast.
•    Demonstrated excellence in documenting complex enterprise-level systems, processes, and proactively sharing and communicating complex technical information.
•    Excellent knowledge of network fault isolation tools and protocols (sniffer traces, SNMP, netflow etc.)
•    Hands-on skill and technical proficiency in routing and switching, network topologies, applicable software, problem determination, and troubleshooting techniques.
•    Excellent knowledge of Load-Balancers, WAN and Cloud security platforms, such as F5, Riverbed and Bluecoat.
•    Experience or knowledge of SDN technologies and concepts such as micro-segmentation, IAAS, SD-LAN and SD-WAN are major assets.
•    Experience with network segregation, both logical and physical and GSLB (Global Server Load Balancing) architectures.
•    Extensive hands-on working experience and knowledge of current operating systems (Windows, LINUX and AIX), Cisco (IOS, NX-OS and IOS-XE), current network applications, all network layers, routing, switching and related protocols (TCP/IP, SMTP, HTTP, SFTP, FTP, SSH, TELNET, DNS, DHCP, SNMP, IPv6 and RMON etc.).
•    Working knowledge of network tools used in supporting multiplatform environments, troubleshooting network-related problems, and monitoring LAN/WAN capacity, performance, security and availability.
•    General knowledge of network provider, carrier and cloud services.
•    Demonstrated excellence in documenting complex enterprise-level systems and procedures, and proactively sharing and communicating complex technical and procedural information

Knowledge and Attributes-
•    Sound understanding of general business conditions and practices and Tangerine’s strategic direction to be able to effectively relate technology to business opportunities
•    Ability to interact and effectively communicate technical concepts amongst peers.
•    Proactive and results-oriented with good time management skills, and the ability to work well under pressure and focus on multiple priorities concurrently.
•    Excellent organizational, interpersonal and presentation skills.
•    Excellent verbal and written communication skills.
•    Very hands-on person, who embraces new technologies and concepts. 

Education and Professional Certifications

•    University or College Degree in a related IT discipline or equivalent job experience
•    Cisco CCDP, CCNP, F5, CISSP, CCIE, Microsoft, Palo Alto, VMware, IDS/IPS and other professional certifications.

What's in it for you?

•    We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
•    We provide you with the tools and technology needed to create beautiful customer experiences
•    You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
•    Dress codes don't apply here, being comfortable does
•    Access to thousands of online and in-person courses so you can brush up on skills or learn new ones
•    Career progression opportunities. We hire you for your talent and not just for the job. We want to see you succeed not just in your role but in your career as a whole
•    We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), vacation, personal & sick days, paternity/maternity 

Location(s):  Canada : Ontario : North York

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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