Title:  Lead Mobile Product Designer - Tangerine

Requisition ID: 242459

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

Our design team is growing, and we're looking for an experienced Lead Product Designer to join our innovative and collaborative team. We live and breathe product design and thrive on creating user experiences that truly stand out. If you’re an inspiring leader and strong communicator who knows how to build and lead high-performance design teams, you're the one we want. 
 
As a Lead Mobile Product Designer, you will play a pivotal role in shaping and enhancing the omni-channel experience. Your primary objective will be to lead a team of native designers in crafting seamless, engaging user journeys and interactions through design research, compelling visuals, and strong UX principles. 

Is this role right for you? In this role, you will:

• Team Leadership: You will lead and manage a team of designers, setting clear goals, providing guidance, and ensuring the team's effectiveness and efficiency.
• Strategic Planning: You will contribute to strategic planning by conducting user studies, identifying client and business needs, and aligning the UX strategy with business objectives, working closely with your peers.
• Mobile Acumen: You’ll not only lead and manage a team of native mobile designers, but also roll up your sleeves and design when needed. To support your team effectively, you must have a deep understanding of native mobile experiences, including the nuances between iOS and Android platforms. You should know their UI guidelines inside and out and be able to apply best practices to create intuitive, platform-consistent designs.
• Design Direction: You will be responsible for providing design direction ensuring a consistent experience across all touchpoints. This includes creating design guidelines and processes, reviewing design artifacts, and providing feedback to the team.
• Stakeholder Management: Acting as a liaison between the design team and other stakeholders, such as product managers, engineers, and executives, to advocate for usercentered design and negotiate design decisions.
• Hands-on Design and Support: In a lean, flat team environment, you will need to be hands-on with design work and provide direct support to the product team when needed, including creating wireframes, prototypes, or design assets, and collaborating closely with the product team to integrate the experience into the product development process. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You bring 7+ years of product design experience, including 2+ years leading high-performing teams.
• You possess the positivity and energy to lead and inspire a high-performing team.
• You have excellent communication skills and the ability to collaborate effectively with cross functional teams.
• You enjoy coaching and mentoring designers, from UX methodology to the latest design trends, and even the nitty-gritty of design tools.
• You have an eagle eye for catching inconsistencies and are meticulous in design quality assurance.
• You have proven experience as a User Experience leader with a strong track record and a portfolio of successful projects.
• You have proficiency in Figma, interactive prototyping, animation, and conducting UX studies.
• You have a deep understanding of design systems and a strong knowledge of how to collaborate with a design system team to further evolve an existing system.
• You thrive in both in-person/in-office collaboration and remote work settings, demonstrating adaptability and effectiveness in diverse work environments.
• You have in-depth knowledge of UI frameworks and guidelines for mobile and web.
• Experience in financial institution or related industry is a bonus. 

What's in it for you?

• Work in a mission-driven culture that prioritizes empowerment, diversity, and continuous learning.
• Join a modern banking environment where design plays a central role in shaping client value.
• Be part of a high-visibility team that is reimagining the future of personal finance in Canada.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.