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Title:  Solution Architect, DevOps Technologies


Requisition ID: 153212  

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Job Title: Solution Architect - DevOps Technologies

The Team:

DevOps Technology Services and Operation team in Scotiabank’s Global Technology Services (GTS) is responsible for engineering, end user support and operations of several DevOps platforms and pipelines as a part of overall DevOps technologies landscape in Scotiabank. These services enable Scotiabank’s global application development community of over 15000 users to plan, develop, build and deliver software with high velocity while continuing to meet

Scotiabank's change-control and security objectives with the goal to provide best in class banking customer experience.

Overall team’s mandate includes:

  • Service design, end user support and training.
  • DevOps Platforms and CI/CD Pipelines Architecture, Engineering, Administration, Maintenance and Operations.

The role:

You will be part of Continuous Integration and Delivery (CIAD) team responsible for engineering, end users support and operating the following set of tightly integrated technologies to support Scotiabank’s strategic programs to deliver applications to critical Private and Public Cloud infrastructure:  Atlassian -  Crowd, Jira, Confluence and BitBucket, Cloud Bees Jenkins, JFrog Artifactory and SonarQube.

Your will be providing architectural services and subject matter expertise for these tools to ensure the overall platform’s stability, reliability, performance, and scalability through the following:

  • Reviewing the existing platform’s architectural and the underlying infrastructure design as well as the current Ci/CD process/pipeline, plan the implementation of the improvements selected  including  leading the technical team as required
  • Lead and participate in various projects and activities in team’s area of responsibility to improve productivity, observability, and SRE/SRO metrics.
  • Working in partnership with global application development, operational support, security, and Audit teams
  • Proactively engaging and keeping a continuous conversation with the tools’ vendors regarding the best practices and tuning as applied to our Bank’s environments and user community
  • Assist and coach the technical team in root cause analysis for any complex incidents and recurring issues including defining and  the preventive measures and tracking the results  
  • Improving proactive continuous monitoring and remediation to reduce customer impact, MTTR, and unplanned outages
  • Acting as a 3rd/expert level support for complex incidents or requests, occasionally after hours as required
  • Creating and maintain clear, concise, and up to date documentation that covers the supported platform’s design, infrastructure  topology and other Knowledge Base materials

Is this role right for you?

  • You are passionate and curious about all things DevOps, Application Life cycle management, CI/CD, Agile, Lean and Automation while understanding financial industry’s IT specifics such as regulation, security, and hybrid (Waterfall / Agile) environment.
  • You take ownership and drive initiatives through completion while communicating proactively and effectively with all parties involved  
  • You are thriving on leading various initiatives and coach team members while are eager to collaborate with them  and across enterprise departments, build relationships and get quick assistance from others
  • You are open to new and innovative approaches and different opinions/feedback and leverage other team members’ work and ideas. You always seek to continuously improve
  • You are constantly developing yourself by acquiring knowledge from the surrounding teams as well as from self-learning through exploring the Internet, meet ups, conferences, and user communities
  • You believe that empowering end users through coaching/training, robust and secure automation and easily accessible and practical documentation is the way to achieve success in DevOps Technology area.

Do you have the skills that will enable you to succeed in this role?

You are an Information Technology professional with broad experience and expertise in development, operations, project management and service delivery in a large enterprise setting and you posses the following skills

  • At the core of your strength is your ability to see the big picture - you understand that your contributions are integral to keeping Scotiabank ahead of the technological curve, while enabling our customers to grow and prosper.
  • You have excellent verbal and written communication skills and very good interpersonal skills to build relationships with the team and internal and external business partners and vendors are essential.
  • You have excellent organizational skills and the ability to manage own’s time and understand the priority of tasks as per team’s goals
  • You have at least 10 years of experience as a subject matter expert /architect in DevOps Technology area combined with hands-on technical working experience in in the following areas:
    • Designing usage model, managing, administering, and operating Atlassian tools - Crowd, Jira, Confluence, BitBucket, Jenkins CloudBees JFrog Artifactory and SonarQube including integrations with Fortify, Web Inspect and BlackDuck
    • Extensive Technical experience in designing and/or administering CI/CD pipelines deploying into Cloud Services: GCP (preferrable) or Azure or to on prem servers
    • Maintaining and administering the on prem infrastructure for DevOps tools in scope, experience with using GKE on prem for CloudBees CI is highly desirable
    • Migrating from CloudBees Jenkins to CloudBees CI latest version utilizing Google Kubernetes
  • You have excellent understanding of IaC and GitOps and a practical experience implementing it utilizing the tools in scope as well as Terraform, Helm and similar
  • You have Strong working knowledge of Linux (RedHat preferable) and Windows, specifically as related to the tools in scope administration and monitoring
  • You have extensively use Agile methodologies such as Kanban to track the tasks and activities, preferably in an engineering, support, or operational team. You had exposure/experience with Lean methodologies for service teams  
  • You have hands-on experience with scripting/programming languages such as: Shell, REST, Ansible (for maintenance tasks automation) , YAML, Groovy, Phyton as well as with  Gradle and Maven, Terraform,  Helm, Dynatrace and Splunk (for the DevOps tools in scope monitoring)  
  • Post-secondary education or higher in Computer Science or related field


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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