Scotiabank

Senior Buisness Analyst

Toronto, Ontario, Canada

POSITION SUMMARY:

The Senior Business Analyst will be responsible for research and analysis leading to the definition of requirements and processes to assist in the implementation of International banking mobile banking strategy. You will also responsible for participating in the testing of new systems or enhancements, the training of users, and providing ongoing support to the sites.

Key accountabilities for this role:

You will be accountable for:

• Assisting the Senior Manager/Project Manager in resolving highly complex, multi-faceted problems to meet the business needs of the International Bank, by applying their financial and technological knowledge to the design of methodologies, models, and mobilesystems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes and liaising with the users;
  

  
  
  

• Participating in the systems implementation process by developing test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support;
  

  
  
  

• Providing business support to International banking alternate channels and business units including new and existing products, ad hoc queries and MIS, user training, and assisting with the design and implementation of enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. You are responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately;
  

  
  
  

• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines;
  

  
  
  

• Assisting the project manager with the development of detailed project plans and monitoring of progress against planned objectives.
  

  
  
  

QUALIFICATIONS:

• Thorough understanding of mobile space, options and modes to launch the mobile banking channel i.e. SMS text message banking and information exchange, Mobile internet or Wireless Application Protocol (WAP); and Downloadable (J2ME, iPhone,etc) applications;
  

  
  
  

• Very good knowledge of financial instruments, including best practices, current and anticipated regulatory requirements, Back Office processes, and the end-to-end workflows;
  

  
  
  

• Creative, self starting, results-oriented and highly motivated individual with very good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems;
  

  
  
  

• Very good interpersonal and communication skills in order to effectively work with end users and members of a project team. You will be expected to use diplomacy, judgement, and persuasion to secure agreement and co-operation from departments involved in a project;
  

  
  
  

• A recognized under-graduate degree in business, econometrics, mathematics or a related discipline, along with 3-5 years of practical experience is required;
  

  
  
  

• Spanish language skills would be an asset but not a requirement.
  

  
  
  

As Canada's most international bank, Scotiabank operates as one team, locally and globally. Our dynamic International Banking division encompasses Scotiabank’s retail and commercial banking operations in more than 40 countries outside Canada an international presence unmatched by our competitors. Our branches, representative offices, subsidiaries and affiliates provide a full range of financial services to customers across the Caribbean and Central America, Mexico, Latin America and Asia.

The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.