Skip to main content
Apply Now

Customer Service Officer

Halifax, Nova Scotia, Canada

Position Summary:
As a member of the Customer Service Team, you will be responsible for contributing to the team’s overall success by providing prompt, accurate and professional responses to Scotiabank’s customers’ enquiries. You will work in a structured team environment, creating an outstanding customer experience and maximizing opportunities to promote our financial services and products.




The Customer Contact Centre has a strong commitment to providing a fun and supportive workplace that ensures success for everyone you and our customers. Our staff believes in a positive working environment that fosters growth, teamwork and diversity. Our dynamic team will invest in your growth through ongoing coaching and career development.


Scotiabank is committed to promoting work life balance. As such, NEW and EXCITING opportunties are available to work from home.


  • Contract Part time 22.5 hours per week
  • Starting hourly wage of $14.60 per hour



    Qualifications:



    • Minimum 6 months to 1 year in a customer service position
      Proficiency in a PC-Windows environment, with strong keyboarding skills (minimum typing speed of 30 wpm), and the ability to multi-task
    • Dynamic interpersonal and communication skills
    • Excellent telephone manner
    • Strong team focus
    • Ability to embrace change

    We offer competitive wages, employee discount programs, employee share purchase plan and industry leading programs around recognition, performance and learning. If you are looking for an entry-level position at Canada’s most international bank and possess the skills and abilities mentioned above, we encourage you to apply!



    The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
    No agencies please.

    Apply Now
  • Watch Our Jobs

    Sign up here for job alerts in this category and Scotiabank communications


    Add to GoogleAdd to Yahoo

    About
    Contact Centre Jobs

    Scotiabank’s Contact Centres provide a broad range of financial products and services to retail banking and small business customers across Canada. Three Contact Centres, located in Toronto, Halifax, and Calgary, handle several million calls in French and English annually. Thousands of e-mails are received per month and many million agent-assisted sales and service calls are managed per year. Our Contact Centre jobs are related to everything from day-to-day banking and revolving credit to borrowing and investing. Scotiabank’s Contact Centres have consistently won performance awards, including two Platinum Contact Centre Employer of Choice® designations.

    Some Contact Centre job opportunities include: Outbound and Inbound Customer Service Officer; Customer Service Officer - Branch Redirect; Retail Banking Officer; Bilingual Customer Service Representative.