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About Contact Centre Jobs:

Scotiabank’s Contact Centres provide a broad range of financial products and services to retail banking and small business customers across Canada. Three Contact Centres, located in Toronto, Halifax, and Calgary, handle several million calls in French and English annually. Thousands of e-mails are received per month and many million agent-assisted sales and service calls are managed per year. Our Contact Centre jobs are related to everything from day-to-day banking and revolving credit to borrowing and investing. Scotiabank’s Contact Centres have consistently won performance awards, including two Platinum Contact Centre Employer of Choice® designations.

Some Contact Centre job opportunities include: Outbound and Inbound Customer Service Officer; Customer Service Officer - Branch Redirect; Retail Banking Officer; Bilingual Customer Service Representative.


Job Title Location Date
Customer Service OfficerCALGARY, Alberta, Canada11/21/2009

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Customer Service Officer - CALGARY, Alberta
Description: Customer Service Officers are key to Scotiabank’s success - they are the primary point of contact for our customers over the phone. You will take personal responsibility for providing Scotiabank’s Customers with responses to their inquiries by being prompt, knowledgeable, accurate and professional. You will also research and resolve their financial service-related concerns. Each interaction is ...
Reference Code: 59866